SurfaceAppearance Roughness not working

Help and Feedback Art Design Support
#1

When inserting this mesh into Studio and attempting to give it a surface appearance, all components of the surface appearance worked besides roughness. Roughness is what gives metallic objects their metallic, shiny look. This is what the golden gun looks like with this roughness not working.

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image1148×593 35 KB

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I have each file put into each correct place. I triple checked to make sure of that.
A proposed solve included setting the EnvironmentalSpecular in the light properties to 1, but that distorts the color and does not make it look good at all.
Another solve was changing the name of the asset in case it got moderated while it was uploading, but that did not work either. Any idea on how to get the roughness to apply?

#2

It is due as ur file is not properly uploaded. Dont know why? Try reupload the file

#3

When an image gets moderated, you actually have to change the image or the system will continue to block it. If you change 1 pixel to a different color it will consider it to be a different image and should not get moderated again.

#4

None of the images are moderated, do you know of any other issues?

#5

Yeah it is not moderated but an upload error reupload it.

#6

Is the meshpart colour set to yellow