Sweetsiez Public Handbook

Welcome to Sweetsiez! :cupcake:

“As Sweet as Sugar!” at Sweetsiez, and have your sweet tooth triggered to the maximum. :sparkles:

Our friendly staff will greet you with a warm smile and help you navigate our delightful menu. Explore the bakery and the island— Sweetsiez is the perfect place to hang out with friends and capture sweet memories.

Want to have an impact on the bakery? Apply today to be a member of the Sweetsiez team, step into our kitchen, and be the reason why someone smiles today. :revolving_hearts:

Important Links

Bakery Rules

Violating any of these rules can lead to consequences depending on the severity. That includes being kicked, banned, or permanently banned. Please note that we don’t give warnings; in most cases, you’ll be told to stop once and removed from the server if you continue!

  1. Trolling: Trolling refers to the act of engaging in disruptive or malicious behavior.
    Trolling may include but is not limited to:
  • Sending offensive or inappropriate messages
  • Exploiting game glitches
  • Intentionally disrupting gameplay
  • Ordering items that don’t exist
  • Standing/dancing on counters and tables
  • Abuse of ROBLOX 3D Layered Clothing (Enlarged 3D Clothing)

Moderation Action: Warn/Kick

  1. Spamming: Spamming is the act of sending unwanted, often repetitive, and unsolicited messages or content.

Moderation Action: Warn/Kick or Server Ban

  1. Harassment: Harassing is the act of persistently and wrongfully subjecting someone to annoying, offensive, or troubling behavior. Harassing may include but is not limited to:
  • Persistently following a player around in-game, monitoring their in-game activities, or interfering with their gameplay without their consent
  • Intentionally ruining the gaming experience for others through actions like harassing a player’s in-game character

Moderation Action: Warn or Server Ban

  1. Bypassing: Bypassing is the act of bypassing the Roblox chat filter to convey inappropriate or prohibited content, avoiding ROBLOX’s intended restrictions on language and behavior.

Moderation Action: Permanent Ban

  1. Exploiting: Exploiting on Roblox refers to the act of using unauthorized game vulnerabilities or cheats to gain advantages, manipulate gameplay, or disrupt the normal functioning of Sweetsiez, violating the terms of service of ROBLOX. Exploiting may include but is not limited to:
  • Glitching through walls
  • Modifying Humanoid properties such as WalkSpeed or JumpPower
  • Flying

Moderation Action: Permanent Ban

  1. Discrimination: Displaying racist, homophobic, or sexist behavior either verbally, within your name, or in articles of clothing is not permitted.

Moderation Action: Permanent Ban

  1. Death Threats: Death threats are explicit and serious messages or statements that explicitly threaten someone’s life, causing fear, intimidation, and distress.

Moderation Action: Permanent Ban

  1. Leaking/IP Leaking: Leaking refers to the unauthorized disclosure or sharing of private or sensitive information, while IP leaking specifically involves revealing one’s internet protocol (IP) address, potentially compromising online anonymity and security.

Moderation Action: Permanent Ban

Sweetsiez Management reserves the right to moderate ANY players or staff members to maintain a safe and inviting community.

Training Information

Currently, our training sessions are at the same time every day at our Training Center. Please note that sessions can be canceled due to events or holidays at any point; you’ll be notified if they are by the group shout!

Join 15 minutes early! Sessions open up 10-15 minutes before their scheduled time. Multiple servers will be created if needed. Sessions start at the times stated below.

All session times below are in EST time. :earth_americas:

:clock2: WEEKDAY SESSIONS (SUN - SAT):
AM: 2:00 | 4:00 | 6:00 | 8:00 | 10:00 | 12:00
PM: 2:00 | 4:00 | 6:00 | 8:00 | 10:00 | 12:00

Bakery Assistance

The following information will go over how to call an MR using the “!help” command.

How To Call An MR

To call an MR type “!help” in the chat at the bakery. If there are MR’s in-game, it will contact them. If there are no MR’s in-game, the game will notify you that there are no MR’s in the game and that you’ll have to go to our communications server to open a ticket. Make sure you include their username, the server you’re in, and evidence.

Ban Appeals

Have you been falsely banned from our discord/bakery or have an old ban you want removed? We now provide ban appeals through Google Forms! Please note that the form may be closed at certain points due to an overflow of responses, if they are, you must wait until they open again.

Ban Appeal Form

Requirements & Guidelines:

  • You may only get accepted to appeal once. After that, you will not be allowed to come back.
  • Try to be as detailed and thorough as you can when answering questions in this application.
  • Lying or telling misleading information can prevent you from applying in the future.
  • Once you have applied, allow at least 2 weeks for your appeal to be processed and handled.
Contact Information

The information below entails the roles of each department, who’s in it, and how to report any staff member.

Presidential

The following are members of the Presidential Team. Contact them for information on sponsorships, developing opportunities, and other inquiries that don’t fall under Employment or Public Relations.

PRESIDENT: hveartbrokwen

VICE PRESIDENT: 1txYourFavoriteDev

Employment

Contact any of the officers stated below about concerns or questions regarding staffing management, handbooks, reports, or general applications.

BOARD OF DIRECTOR: hcstvqe

BOARD OF EXECUTIVE: tiimefall

  • Koki11231123
  • ayssluvsuuuu

Public Relations:

Contact any of the officers stated below about concerns or questions regarding alliances, social media, community engagement, or ban appeals. Sweetsiez events, or general communications with the public.

BOARD OF DIRECTOR: Aira8382

BOARD OF EXECUTIVE: rooster45357

  • Faithlyn_sapp

How To Report Staff:

See a staff member breaking our rules or acting improperly? Let us know! The information below details who to contact to report specific ranks.

Reporting Low Ranks (LRs): To report low ranked staff you can open a ticket in #support depending on the severity. If you would like to report them in private, DM a Manager+ to help you handle the situation. Please note that only a Manager+ can demote low ranks!

Reporting Middle Ranks/High Ranks (MRs/HRs): To report an MR/HR, DM a member of Employment with their username, the reason you’re reporting them, and proof! Employment is the only department that handles MR+ reports.

Reporting Corporates: To report a Corporate, contact their department lead or co-lead! You can refer to our contact information section or check their Discord roles for one that indicates which department they’re in.

  • EX: High Ranks in Employment would be reported to hcstvqe. High Ranks in Public Relations would be reported to Aira8382.

If the High Rank you’re reporting happens to be a department lead or co-lead, please contact a Presidential Team member!

Alliance Information

We’re always open to making new alliances! As stated in contact information, the Public Relations Department handles all topics related to alliances! This can include requests, reports, and inquiries.

Please find our alliance form here!

Rank Information

The information listed below goes over the duties & abilities of every LR staff member as well as what ranks are considered a LR, MR, and a High Ranked member! Please note that LRs do not have administrative abilities or authority over other staff members.

Low Rank

Customer: This role is designated to all those who join the Sweetsiez group. Customers are the users who play the game and role-play by ordering items off the menu. In order to become a worker at Sweetsiez, Customers must join the group and take the quiz in the quiz centre.

Trainee: Trainee is a trial staff rank at Sweetsiez. At this rank, you have the ability to mop spills, clean dirty tables, and take orders. “Trainees” must attend a Training Session to rank up to Cashier.

Cashier: Cashier is the first official staff member rank at Sweetsiez! Cashiers are like Trainees, but guarantee yourself into the Staff Team!

Chef: Chef is the rank that makes all the orders sent by Cashiers. Chefs gain the extra ability to make orders.

Senior Staff: Senior Staff is the second rank to have both abilities of taking and making orders. Senior Staff are proficient at taking and making orders.

Kitchen Leader: Kitchen Leader is the third rank to have both abilities of taking and making orders, similar to Senior Staffs. As a KL, you are able to assist at trainings when called in the Sweetsiez communications server. They have the ability to warn guests and LRs. This is the final LR rank and you have the option to move up to Staff Assistant (MR).

Medium Rank

Staff Assistant: This role is the first Medium Rank role for those who pass their Staff Assistant training. This role is an MR role with the responsibilities of assisting at sessions and moderating the bakery. This role has a Maximum Capacity of 100 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

*Supervisor: This role is the second Medium Rank role. This role is an MR role with the responsibilities of training or assisting at sessions and moderating the bakery. This role has a Maximum Capacity of 60 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Assistant Manager: This role is the third Medium Rank role. This role is an MR role with the responsibilities of training or assisting at sessions and moderating the bakery. This role can also Co-Host a session. This role has a Maximum Capacity of 50 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Manager: This role is the fourth Medium Rank role. This role is an MR role with the responsibilities of training or assisting at sessions and moderating the bakery. This role can also Co-Host & Host a session. This role has a Maximum Capacity of 40 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

General Manager: This role is the fifth Medium Rank role. This role is an MR role with the responsibilities of training or assisting at sessions and moderating the bakery. This role can also Co-Host & Host a session. They are also next in line for the first High Rank role. This role has a Maximum Capacity of 25 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Executive Assistant: This role is the first High Rank role. This role is an HR role that can Host & Co-Host sessions, moderate the bakery, assist in events, moderate the communications server, and supervise the MR. They are also next in line for the department rank of their choice. This role has a Maximum Capacity of 15 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Public Relations Director: This role is the first department High Rank role. This role is an HR role that runs the public relations department of Sweetsiez. The Public Relations Department is the department that focuses on the events and communication part of Sweetsiez and the partnerships and affiliate events of Sweetsiez. They can Host & Co-Host sessions, moderate the bakery, assist in events, appeals, moderate the communications server, and supervise the management team. This role has a Maximum Capacity of 6 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Employment Director: This role is the first department High Rank role! This role is an HR role that runs the employment department of Sweetsiez. There is one branch within this role. The Employment Department which deals with the staffing part of Sweetsiez. They make the decisions when promoting staff members, issuing consequences, creating staff guides, trainings, and making regulations. They can Host & Co-Host sessions, moderate the bakery, assist in events, moderate the communications server, and supervise the management team. This role has a Maximum Capacity of 6 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Corporate Director: This role is the first department High Rank role! This role is an HR role that runs the employment department of Sweetsiez. There is one branch within this role. The Employment Department which deals with the staffing part of Sweetsiez. They make the decisions when promoting staff members, issuing consequences, creating staff guides, trainings, and making regulations. They can Host & Co-Host sessions, moderate the bakery, assist in events, moderate the communications server, and supervise the management team. This role has a Maximum Capacity of 6 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Developer: This rank is maintained by the President of Sweetsiez. This role is designated for the contractors, programmers, animators, graphic designers, and UI designers of Sweetsiez.

Board of Executives: This is the second to last High Rank role. They are the HR team of Sweetsiez and are a part of the Executive Board. They are at the top of the chain and make the toughest decisions with the HR team. The HR supervises all the ranks in the group and makes sure everything is running smoothly. They also have all permissions in game and the communication server. This rank consists of the Co-Lead of the Employment & Relations Department. The Maximum Capacity of this role is 2 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Board of Directors: This is the last High Rank role. They are the HR team of Sweetsiez and are a part of the Executive Board. They are at the top of the chain and make the toughest decisions in the Executive Board. They also have all permissions in game and the communication server. This rank consists of the Lead of Employment & the Lead of the Relations Department. The Maximum Capacity of this role is 2 people. This capacity cannot be exceeded by the department members and can only be changed by the President.

Vice President: This role is the Co-Owner and Second in Command of Sweetsiez. They run the entire group and make decisions along side the President. Whenever the President is not available they take on the responsibilities as a group owner. This role is the most entrusted role of the President. The Maximum Capacity of this role is 2 people.

President: The President is the owner of Sweetsiez. Responsible for game development and departments.

Thank you for choosing Sweetsiez! Please contact a high rank member if you have any additional concerns or questions. :heart:

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