Switch Accounts list cleared

Bug Reports Roblox Application and Website Bugs
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#1

I frequently use the “Switch Accounts” feature on the website. I normally have 4 different account listed, but today it seems to only display the current account that I am signed in on. As far as I know, nothing about my internet connection has changed, my cookies have not been cleared, my browser plugins are not involved, and there is no indication of a breach. I am able to login to these accounts and get them added to the Switch Accounts list again. The list was only cleared once.

What could cause the switch account list to be cleared?
Having the list cleared defeats the use of the feature.

What I saw when the bug occurred:
image

Expected: The Switch Accounts list to maintain added accounts.

I am on windows using Google Chrome web browser.

5 Likes
#2

Thanks for the report! We’ll investigate and follow up with updates.

#3

This just happened to me again. All my my accounts except for my current account have disappeared from the list. This is a major inconvenience.

2 Likes
#4

I just had a similar problem an hour ago, except I don’t have alt accounts. Roblox website and servers were down for me, including dev forum profile icons, and for some reason I was logged out from Studio, then afterwards started receiving weird errors in Studio sometimes.