Switch Accounts will clear & not save my accounts that I've already signed in

Bug Reports Roblox Application and Website Bugs
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Description of the bug report
Started whenever Switch Accounts feature was released (approximally), I’ve had issues with Switch Accounts remove accounts for no reason if I open up a new tab or come back to Roblox from like a computer shutdown or me closing Brave for whatever reason.

This is quite annoying for me to use because I would have to resign in to both of my accounts, and then redo the 2FA Verification which I’ve had flagged to me that “Unknown Device that signed in” which in reality, it’s just me signing into it again, and I do this daily.

Screenshots of the bug


Browser Information is attached to staff only messages.

Expected behavior

For it to keep me signed in, and only whenever I log out or clear the save accounts, then it would wipe. It’s just annoying.

A private message is associated with this bug report

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Been having the same issue using Firefox, except it never saved any accounts right after switching to begin with.

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Salutations!

Pardon the delayed answer on this report.

You may have noticed that the topic was closed.
We can confirm that there is already a report about this issue that is under investigation.

Please join the following thread for any updates that may come in the future on the issue:
Switch Accounts list cleared - Bug Reports / Roblox Application and Website Bugs - Developer Forum | Roblox

Thanks for understanding.
Have a Nice Day!

1 Like
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I haven’t experienced this bug for a long time, but I feel like the reports should be merged so that the responses here are not lost.