Talent Hub stuck in "Pending Moderation"

[botswarm123 (polarized_phenomena)]

Hello, I have been having problems with the Talent Hub for quite a while now, and my profile has been stuck in Pending Moderation for the past few months.

I have not been able to post anything without being stuck in “pending moderation” and it never progresses beyond that point. This has made it impossible for me to post anything on the platform, as every attempt gets stuck in “pending moderation” indefinitely and never gets approved.

My roblox account is a verified account too, but despite this, the issue persists, and I am unable to use the Talent Hub as intended.

I would greatly appreciate any guidance or support in resolving this issue, thanks

[jakeboygamer64 (Catstronomical)]

Have you tried contacting Roblox Support?

[talis783 (Repliz)]

I agree, I had that too but it went away after a few hours so if it was like that for months just contact them

[botswarm123 (polarized_phenomena)]

I actually haven’t contacted Roblox Support yet, but I realize now that it’s an obvious next step I should have taken before, much appreciated : )

[13_5G (Soundmoji)]

I got the same issue for months

This only seems to occour because i set a “Preferred Contact” contact which makes my profile appear permanently with this logo

Removing this fixed my issue for some reason

Also roblox support got a delayed response and i doubt they would have any control regarding this

[botswarm123 (polarized_phenomena)]

Changing the preferred contact is likely the cause, but not really common.

I have contacted Roblox Support and within 24 Hours they thankfully fixed the issue.