/talent/inbox has 2/3 chance of loading correctly

[BirdieI90 (Ping)]

When opening Creator Hub - Talent, the page has an inconsistent loading success rate. Based on manual refreshes, the page loads correctly only 67% of the time.

Steps to reproduce

1. Open a browser (Chrome in this case)
2. Go to Creator Hub - Talent
3. Refresh the page multiple times.

Observations

Success: 67
An error occurred: 13
Not qualified: 19
Error 503: 1
Tests: 100

Screenshots

503:

Failed to load:

Not qualified:

Browser information

Chrome [ 126.0.6478.8 / 16 May 2024 ]
Javascript: Enabled
Cookies: Enabled
Third-party cookies: Enabled

System information

CPU:
Intel(R) Core™ i7-7700HQ CPU @ 2.80GHz

Base speed:	2.80 GHz
Sockets:	1
Cores:	4
Logical processors:	8
Virtualization:	Enabled
L1 cache:	256 KB
L2 cache:	1.0 MB
L3 cache:	6.0 MB

Utilization	10%
Speed	3.55 GHz
Up time	0:19:21:39
Processes	227
Threads	2940
Handles	99949

GPU 0:
Intel(R) HD Graphics 630

Driver version:	31.0.101.2125
Driver date:	5/24/2023
DirectX version:	12 (FL 12.1)
Physical location:	PCI bus 0, device 2, function 0

Utilization	1%
Dedicated GPU memory	
Shared GPU memory	0.2/4.0 GB
GPU Memory	0.2/4.0 GB

Page URL: https://create.roblox.com/talent/inbox

[Focia19]

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!

Thanks for flagging!

[forkythetoyy]

Hi this error message indicates that you getting throttled by our cloud provider for excessive network requests to our service. If this persists please try using Talent Hub without a VPN if you are using one. Otherwise feel free to open a new ticket or DM me with a network request snapshot and I can triage a bit more.

Thanks!