Current issue with our team create asset storage place, we are completely unable to connect and in the rare occasion where connection is successful, the studio terminates itself after a few minutes leaving a greyed out studio display.
The content inside of this studio is limited, only a few models/vfx/animations and a couple maps we have are stored in there, whenever studio attempts to auto-save a white screen occurs and results in a loop cycle of crashing, relaunching, attempting to autosave, and then crashing again.
Here are incident ID reports from myself and one of our team members:
598514431328844604
8269888081420380178
Ive attached them as pngs for staff to this post and included a snapshot of the rbxl of this place right about when this began occuring. Unsure if theres a log dump i can provide, let me know.
System Information:
i9-12900H
32GB DDR4 RAM
NVIDIA GeForce RTX 3070 TI Laptop variant GPU 8GB VRAM
Windows 11 Home 64 bit architecture 10.0 Build 22631
DirectX 12
ROG Strix G533ZW_G533ZW
Integrated (although disabled) graphics Intel Iris Xe Graphics
Expected behavior
The studio should be successfully launching, and successfully saving without crashing or loop cycle crashing upon auto-save.
A private message is associated with this bug report