After a few minutes it will randomly lose connection regardless of whoever uses it, in this case my dev team for the above Group
Expected Behavior
For team create to not disconnect
Actual Behavior
Team create disconnects randomly
Issue Area: Studio Issue Type: Connectivity Impact: High Frequency: Constantly Date First Experienced: 2022-06-25 00:06:00 (-04:00) Date Last Experienced: 2022-06-25 00:06:00 (-04:00)
After quickly downloading a local place file and then trying to publish to the place results in all publish or save attempts failing after a few seconds each time…
Hi Hyperant, are you still experiencing this issue? Is it consistent or are you able to maintain a stable connection some of the time? Are you able to reconnect immediately afterwards?
Yes we are still experiencing this issue even after reducing the amount of parts in the place, though instead of happening all the time it now happens intermittently (up to several times per hour), and that is only because of the part reduction regime, had it remained unchanged there was no chance of connectivity.
As for being able to reconnect, it reconnects in that you will join back studio again, but again it will shortly disconnect again.
This issue still persists with random disconnections being such a major burden to our development cycle and now as of last night, team create is refusing to save to the server at all despite multiple of our devs trying to save to roblox
Even trying to save from a local copy refuses to work.
@Hyperant very sorry for the slow reply (this thread got lost in my list). I hope you’ve found a work around to this issue since then.
We’ve been working on overall improvements to connection stability in studio and will continue to do so. Unfortunately for your case, it sounds like your place is simply hitting the upper memory limits of what TeamCreate servers can presently handle or the upper limits in place size that we present allow. A few suggestions:
As you mentioned, reducing the number of parts in your place will help a lot. Note that some plugins generate a lot of parts which can really explode the size of your place.
you can roughly estimate how much memory your place is taking up by looking at your task manager/activity monitor and see how much memory studio is using. It’s not a direct mapping but if studio is using upwards of 5-10GB you are hitting or close to hitting the limit of what our TeamCreate servers currently allow
place sizes are also limited in size, so that’s likely why the saves are failing. I’m not sure what we’re doing about this or when unfortunately. The only solution is the reduce the size of your place. You can always “save to disk” (binary) to estimate place size. 100mb is around what our limit is. Note that assets do not count towards this limit.
disabling TC will allow you to exceed the memory limit but not the place size limit.
