Teleport Loading screen no longer functioning

Since yesterday, users in my game are no longer able to see the teleport loading screen while being teleported.


My game uses
game:GetService("TeleportService"):SetTeleportGui(SCREENGUI)
to set the teleport loading screen.
In a testing place, I tried to set it using
game:GetService("TeleportService"):Teleport(PLACEID, PLAYER, TELEPORTDATA, SCREENGUI)
but that did not work either.

In addition, when arriving at the destination place,
game:GetService("TeleportService"):GetArrivingTeleportGui()
returns nil if the teleport screen was set using
game:GetService("TeleportService"):SetTeleportGui(SCREENGUI)
although it used to return the loading screen that was used during the teleportation.

No update was made to my game.

Expected behavior

I expect the teleport loading screen to be shown during the teleportation.
Here is a video that shows what it should actually look like in my game (only watch the first 12 seconds): https://www.youtube.com/watch?v=2uRkGu7p9Qw

I also expect
game:GetService("TeleportService"):GetArrivingTeleportGui()
to return the teleport loading screen that was used when calling
game:GetService("TeleportService"):SetTeleportGui(SCREENGUI)
prior to the teleportation.

1 Like

Hi, we reverted a change that might have impacted this function. Can you try again and let us know if the issue still exists?

My users are now saying it’s fixed, so yes the problem is resolved.
Thank you !

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