Teleport Service Freezing & Broken

As of today, teleporting on our games Midnight Racing Tokyo and Project Trackday seem to be broken.

It started around 7:05 PM MST on December 9th, 2020 and users are getting stuck in the teleport screen. It appears that teleporting works in some regions but not others. Users reported game servers being shut down and then being unable to rejoin. We use a soft shutdown script that will teleport to a reserved server and then places the user back to the game, but users report being stuck in the game updated window and being unable to progress back to the game.

I’ll update this thread when I get some more information and see if I can test out some other games.

Link to places:

3 Likes

I believe there are site-wide issues occurring right now, which involves Teleport Service.

It seems engineers are aware and are investigating: https://status.roblox.com/

3 Likes

On the status site, it shows it is operational however I’m still unable to use TeleportService without being kicked.