Teleport Service not loading the game?

Brief Description for reference:

I’ve been working on a game with my friend, its eventually going to become a game based off the film Tron in R15 - its very fun to explain but its not relevant with the issue at hand.

I have been using TeleportService to send people to different places within the game itself. Currently the game has 10 places: 1 teleportation hub, 6 games and 3 development testing servers. Here is the basic list and I’ll explain the purpose of them briefly for reference as some of it may sound foreign to those outside of the Development Team:
eekhelp

Game Hub - Teleports players to specific games based on there rank in the group(s). Programs for example could not go to the Arcade as it is “outside of the computer”. All non-group members and new members start as “users” and spawn at the Arcade.
The Outlands - A map in which those “inside of the computer” roam beyond the power of the Dictatorship ruling ADF’s universe.
The Arcade - The starting place for those who are non-members or have just joined. It has a computer which allows you to go to the relevant games.
Lightcycle Grid - One of the sports within the genre itself, players participate in the grid and can unlock new bikes. The aim of the game is to cut players off with your trail.
Disc Arena - Another one of the sports within the genre itself, players participate in the grid and unlock new outfits and weapons. The players are put against teams or each other. The aim of the game is to throw your disc at the enemy players and hit them - if they get hit they can lose limbs OR if its a head or torso hit they can die.
Tron City - The main city, this is somewhat of a border game / city RP game. The dictatorship controlling the grid is on constant watch of the players / users - looking for those without discs or those who have violated the rules of the city.
Hyperion Testing & Editing - as we have 6 games, the technology we use needs to be deployed in each other them. To save us having to update every game one by one we created a “chip” which imports the latest version of the game into the new server. I can become very obsessive over everything being perfectly neat - as such I don’t like editing and testing the things in the same game (as the two workspace folders can get confused with each other).
Siren Customization - The player where the player updates there suit, vehicles and anything else. They can also test things out here.
Vehicles - Seperate place where we work on the vehicles, a large map with obstacles and ramps and a test track.

My issue:

When I am trying to teleport to the ‘Tron City’ it just doesn’t teleport to it. All the other games are fine. Tron City is a lot larger then all the other places, however it runs smoothly in Studio. We have waited at least 30 minutes for the game to teleport us with no success. I cannot test the game within the ROBLOX client itself as it wont load the game - as such I need ideas as to how I can work out what the issue is. I have read the documentation and it does not cover eventualities where you just don’t teleport.

I have tried in both local scripts and normal scripts - no success. It can teleport to any of the other games though.

Sadly we cannot allow you lot to see the technology at this current moment as the suits and discs are being upgraded from R6 to R15, and no it did not occur when we started switching to R15 - it just hasn’t worked.

For those which it does not satisfy though:

  • Thats the game, upon joining it will take you to the Arcade.
  • The button to enter the room behind the tron machine is to the right of the machine (good luck finding it as its designed to stop trespassers as a joke).
  • Upon entering into the room you will see a PC on a table, click the keyboard of the computer and type in ‘unlock aperture’ - it will then teleport you to the disc arena. A lot of things are being worked upon, hence the errors but it might show you the suits and the disc.

Any ideas and suggestions as to how I can work out how to fix this (or even better, how to fix this) would be great! :smile:

Case Scenarios


There are somes scenarios I can think of:

  • Fresh server – server is taking forever to load the assets(?)
  • Client – assets loading taking forever(?)

When the map becomes too large, you’ll be forced to use StreamingEnabled in order to cut down the loading times. Beware of the caveats of the feature, which includes some issues with LocalScript that uses manipulation with workspace.

You know its crazy i actually ran into a similar problem its because the amount of assets in my character customization game it took 50 tries to get in then i deleted some of the 240+ images i had and now im able to play easily

@The_Pr0fessor @anon81993163

Found the solution in the end.

The thing about our game is that it imports the scripts from a model (that way each game has an updated variant of the script) and the Builder who was working on the game didn’t use the import script and instead decided to manually add each component in - as such the game was around 5 generations out of date and took ages to load as it had to pre-load all the scripts.

I would highly reccomend importing your scripts in if you do have a laggy game, solves the lag almost immediately.

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