This started happening today, where our testers for World // Zero are unable to join multiple places within the test universe due to an error caused by TeleportService:TeleportAsync()
. The specific error is this:
I tested this with the following scenarios:
- One dev: Teleports just fine
- One tester: Teleports just fine
- One dev and another dev: Teleports just fine
- One dev and one tester: Teleport fails
- One tester and another tester: Teleport fails
for context, devs are the ones with studio access, and testers only have access to play the game
I checked the parameters we’re feeding into :TeleportAsync()
and they seem to be following exactly like what they do in the live version of the game, except in the live game they are able to teleport just fine.
Some extra notes:
- Everyone was using the Windows OS on PC
- I did recently publish the studio version of these places (some only as late as of yesterday)
- I also published a dungeon which utilizes Reserved Servers and that doesn’t have any problems
- I attempted a few runs where it only teleports each player individually (
{ player }
instead of{ player, player, etc. }
) and while it was successful in teleporting, there’s a chance that you wont be teleported to the same server, or fail due to ID 17 (Connection Attempt Failed)
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