Hi everyone,
I’m reaching out because my friend was terminated around two months ago on his UGC account, which had about 2 million Robux pending. His Premium membership has also been expired for about two months now.
However, his UGC bundles are still on-sale, even though normally, when a creator’s Premium expires, their UGC items go off-sale within a few days.
In this case, they have stayed on-sale for months.
- He isn’t able to profit from these sales anymore — only Roblox is benefiting.
- He already tried contacting support, but they responded saying:
“We can’t off-sale UGC for you, you have to do that on your own.”
Which obviously isn’t possible, since he is terminated and cannot access the account.
Here is the link to the UGC items that should be taken off-sale:
Could any staff please look into this?
It feels unfair that terminated creators have no way to off-sale their items while Roblox continues selling them.
Thanks for reading.