Testing handbook

Vitalious · May 15, 2020, 12:22am

Who are we?

Venti® is a cafe-based group offering a wide variety of different foods, drinks, and snacks! At our cafe, you can order from one of our lovely staff members, go swimming in our breathtaking pool, or ride down one of our many, many slides!

Venti® was founded by Vitalious at the very start of 2018 and has been happily serving customers ever since.

Terms of Service

All staff must use proper grammar and punctuation while at any Venti game.
Trolling will result in consequences depending on the severity.
Exploiting will be an instant banishment without an option of appealing.
Bypassing the filter will be an instant banishment without an option of appealing.
Everyone in game is to be treated with respect.
Any sort of spam will lead to a banishment from the game.
Sharing or asking for any personal information about yourself or others will not be tolerated.
Do not troll at any other business, regardless if they’re affiliated with Venti.
Raiding will lead to being permanently banned from the game.
Advertising a separate group/game/other is not tolerated (talking about other groups in a way that isn’t advertising is perfectly fine).
Spamming will lead to a removal from the server and is in no way allowed.
Refrain from trash talking other groups or other people.
Raiding will result in an instant banishment.

Recipe Guide

Hot Drinks

Cup + Milk + Microwave + Type of Drink
Option of Cream, Sugar, or Both
Tea: Cup + Hot Water + Tea + Opt of Sugar

Cold Drinks

Milk Options: Cup + Type of Milk
Water: Cup + Water + Opt of Ice

Milkshakes

Cup + Milk + Flavor + Ice + Blender

Smoothies

Cup + Type of Smoothie

Ice Cream

Cone + Flavor

Warmed Pastries

Muffin or Cookie + Microwave

Rank Descriptions

Non-Staff

Customer

Member of the group. This rank offers no extra permissions other than being able to apply for a job.

Suspended

Users in this rank have violated Venti’s Terms of Service in some way. This rank may be temporary or permanent.

Noted Customer

This rank consists of the top three donors on the donation board, investors, or former high ranks.

Allied Representative

This rank consists of individuals who have been selected as representatives from each of our affiliates. If you are an official representative for Venti, get in contact with an HR about receiving this rank.

Low Rank (LR)

Trainee

Users in this rank have passed their interview or application and are able to attend training sessions. Trainees cannot work at the cafe.

Junior Barista

Users in this rank have passed their training from Trainee to Junior Barista. Junior Baristas may work at the cafe.

Barista

Users in this rank have passed their training from Junior Barista to Barista. Baristas may work at the cafe.

Experienced Barista

Users in this rank have passed their training from Barista to Experienced Barista. This is the last training they have to go through. Experienced Baristas must work actively for a minimum of 2 weeks at the cafe to be eligible for a promotion. They do have the option of spectating at training sessions (view Experienced Barista Spectator Guidelines), though this does not help in the slightest with getting promoted.

Middle Rank (MR)

Employee Assistant

Users in this rank have worked hard as an Experienced Barista and have been promoted by a High Rank. Employee Assistants have been granted moderator permissions at all of our games. Their responsibilities consist of supervising and managing the cafe, and assisting at sessions.

Supervisor

Users in this rank have worked hard as an Employee Assistant and have been promoted by a High Rank. Supervisors still have moderator permissions at all of our games. Their responsibilities are similar to Employee Assistant, except they may now host sessions.

Manager

Users in this rank have worked hard as a Supervisor and have been promoted by a High Rank. Managers still have moderator permissions at all of our games. Their responsibilities are equivalent to Supervisor.

Shift Leader

Users in this rank have worked hard as a Manager and have been promoted by a High Rank. Shift Leaders still have moderator permissions at all of our games. Their responsibilities are equivalent to Manager.

Developer

Contractor

Part-time developer(s) for Venti. Individuals in this rank only work when commissioned by the group.

Chief Development Officer

Full-time developer(s) for Venti. Individuals in this rank are constantly working on updates and advancing our builds and systems at any given time.

High Rank (HR)

Chief Staff Officer

Users in this rank have worked extremely hard as a Shift Leader and have been promoted by a Super Rank. Chief Staff Officers have been granted administrative permissions at all of our games. Their responsibilities are similar to Shift Leader, except they now have the ability to promote and demote Middle Ranks and below.

Chief Operating Officer

Users in this rank have worked extremely hard as a Chief Staff Officer and have been promoted by a Super Rank. Chief Operating Officers still have administrative permissions at all of our games. Their responsibilities are equivalent to Chief Staff Officer.

Chief Administrative Officer

Users in this rank have worked extremely hard as a Chief Operating Officer and have been promoted by a Super Rank. Chief Administrative Officers still have administrative permissions at all of our games. Their responsibilities are equivalent to Chief Operating Officer.

Board of Directors (4)

This rank consists of the four directors of each department. They have been promoted by a Super Rank. Board of Directors have been granted super administrative permissions at all of our games. Their responsibilities are similar to Chief Administrative Officer, except they now have a department to lead.
Department Directors:
anxyze - Director of Relations
SxmplyRuzi - Director of Investigations
lavalious - Director of Staffing
hydzro - Director of Events

Super Rank (SR)

Executive Director (2)

This rank consists of 2 of the department overseers. This rank is very exclusive, and users in this rank have been promoted by the Vice Chairman or Chairman. They still have super administrative permissions at all of our games. Their permissions are similar to Board of Directors, except they may now promote and demote High Ranks and below.
Users in this rank:
plotIine - Overseer of Investigations
xDyll_N - Overseer of Events

Vice Chairman (1)

Co-Founder of Venti. This rank is not achievable.
User in this rank:
filthfriends - Overseer of Relations

Chairman (1)

Founder of Venti. This rank is not achievable.
User in this rank:
Vitalious - Overseer of Staffing

Alliance Information + Application

Requirements

Must have 1,000 non-botted members or more.
Good activity.
Professional staff.
Must have over 15 different ranks.
Must be a business. (Ex: Cafe, Hotel, Restaurant, Clothing)
Must have a communications server.
Must not sell any rank that grants administrative abilities.

Application

What is the name of your business?
How can your group benefit Venti?
Why do you wish to partner with us?
How could Venti benefit your group?
Why should we form a partnership with your group?
How many members are currently in your company?
Is your group willing to participate in most events Venti invites you to?
Do you understand that if your group violates our ToS or no longer meets our requirements, we have the right to terminate this alliance?

It is required that your application is in Google Docs. To submit your application, send it in to our Director of Relations, anxyze, or any of our Relations Team members.

Ban Appeal Information

Permanent Banishment (Universal)

After 30 days have passed since your ban, you may create a ticket or get in contact with a Board of Directors+ to appeal your ban.

Termination

After 30 days have passed since your termination, you may create a ticket or get in contact with a Board of Directors+ to appeal your termination.

Blacklist

Blacklists are permanent and cannot be retracted unless deemed invalid.

Frequently Asked Questions (FAQ)

Do you have a session schedule?

Yes! Session Schedule

How do I get a job?

As a Customer, you may either get an interview at the Interview Center or apply at the Application Center.

When is the Application Center open?

The Application Center is always open.

How do I get to Experienced Barista?

You must attend and pass three training sessions at the Training Center.

How do I spectate training sessions as an Experienced Barista?

Review the Experienced Barista Spectating Guidelines, then attend a training session as you normally would. If you get to the Training Center fast enough, you may selected to spectate.

Does spectating training sessions help me get promoted?

No. Spectating is an occasional “treat”; not priority.

How do I get promoted to Employee Assistant?

Actively work at the cafe for a minimum of 2 weeks.

How can I help support Venti?

Simply play our game or even get a job! If you’re feeling extra nice or want some awesome perks, donate at the donation board, tip, or buy some of our game passes!

Experienced Barista Promotion Tips

Actively work at the cafe for a minimum of 2 weeks.
Don’t treat spectating training sessions as a priority.
Do not hint.
Do not ask for promotions.
Use good grammar, punctuation, and higher-level vocabulary (not too excessive, though).
Be professional.

Experienced Barista Spectating Guidelines

EB Spectators may only spectate at training sessions.
Spectating does not contribute to getting promoted. Working at the cafe is the only way to get promoted.

Do not go AFK during a session. If you must go AFK, please notify an HR at the session; notify an MR if no HR is present.
Maintain professional behavior whilst at a session.
Minimal talking if not none at all.
Being a spectator does not mean you gain superiority over other low ranks. Do not act in control of others.
Do not correct mistakes made by a trainee (Trainee-Barista) at training.
You are to spectate and observe how a session operates, only.
Do not push around other players.
During a training session, you are not to go behind the counters and prepare food for yourself or others.
Do not crowd passers.
Maintain a reasonable distance from helpers and assistants at training sessions.
Do not interfere with overall session operations.

Links