[TextChatService Bug] Keyboard opens again and stays stuck after attempting to leave chat on Mobile

Hello,

When attempting to leave the chat on Mobile, the keyboard would disappear, appear again and stays stuck and won’t be gone unless the “back” button is pressed on the device. This bug only affects TextChatService and doesn’t affect the Legacy Chat system. I have got it on many games that use TextChatService and on none that use the Legacy Chat system. This bug is fairly recent too and has only been happening since a few weeks ago. I use Google’s Gboard keyboard, however it also happens with Samsung keyboard.

App and device information:-

Device: Samsung Galaxy M12
OS: Android 13 One UI 5.1
Roblox app version: 2.648.781 (58bb11)

Thanks!

2 Likes

I was able to reproduce this bug too on a Samsung Galaxy S23 Ultra, I wonder if it affects Apple devices too.

Thanks for the report! We’ll follow up when we have an update for you.

man i was about to make a bug report until i found this
fix this its occuring on all mobile devices (android, idk ios)

@marteeblox91, Any idea on when the fix for this bug would get rolled out? It’s been more than 3 weeks since your last comment about this bug and the fix still didn’t get rolled out.

2 Likes

Following up on this comment since the winter holiday break ended and thus with it the code freeze. I hope the fix will be released soon now, it’s been a somewhat tough two months using the chat on Mobile because of this bug.

I’ve seen many Google Play Store reviews and multiple Reddit posts complaining about this bug so I guess I am not the only one annoyed with it :man_shrugging:

Cc @marteeblox91

Had this issue a few minutes ago. Had to close Roblox and that interrupts the experience. Need a fix asap.

You could press the “send” button on the virtual keyboard if it shows up again or press the back button on your device (though this makes the camera unmovable which is another bug, but reset character fixes it). Though I would prefer an actual fix for this.

This bug doesn’t even occur on the Legacy Chat System. Too bad new TextChatService bugs keep appearing at a time where Roblox is pushing games to migrate to it to remove the old one.

2 Likes

I am going to mark this Bug Report as solved as the fix has finally rolled out since a few days ago.

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