Update: It’s a lot like the texture images fell out of the CDN delivery system until they were asked for and showed up a few hours later. While documenting the problem for this post after spending several hours debugging and reading, I suddenly stopped getting 404 status responses when requesting the image in question.
I just wasted 3 hours for a problem that went away. I still want to understand what happened.
Original Post:
I uploaded a model with a texture map I believe is 1024x1024. It worked in multiple projects for months, but something has changed in the asset delivery system preventing this from working.
I do not need or want to use or display the image thumbnail, but that is also broken.
I uploaded the texture image in a testing place file in mid 2021, and then used it without issues in other place files. Now I cannot get the image to display in any place files other than where it originated. I’ve used several url formats with no luck.
I have not tried re-uploading the image because I’m not sure where it is and I don’t want to have to do this for other models.
I’m not sure why the texture was originally uploaded as a decal, but this is the decal asset library url:
And this is the underlying image asset library url:
The place thumbnails show the textures were working months ago when I last opened the projects:
However, now the texture will not display in any project file other than “Test Model Imports” where it originated:
It does appear as a group image with a proper thumbnail in the toolbox, but will not display as a decal, a texture, an image button, or a texture on a model. This is the case for several of my other group texture images, but old images uploaded as 420x420 decals work fine.
The only reliable way I know of getting the texture assetId is with GetObjects or InsertService. This produces a working decal in the “Test Model Imports” place, but not my other places:
assetId = 6760501211; decal = game:GetObjects("rbxassetid://" .. assetId); results=Instance.new("Folder", workspace); results.Name="Results"; print(decal[1]); decal[1].Parent = results
That generates a decal texture url that works in the originating place that still has the image listed in the asset manager
http://www.roblox.com/asset/?id=6760501192
Identical results with “rbxassetid://6760501192”
And with “rbxthumb://type=Asset&id=6760501192&w=420&h=420”, though I don’t want a thumbnail for a model texture anyway.
I’ve been trying to figure this out for hours, and when I started, several ways of browsing the images were producing 404 responses. While proofreading the post, I find I am able to see these images on the website instead of broken image link icons.
I reopened the place files that were not showing the textures and they are now fine.
What just happened?