The application start with low quality settings on mobile devices some times

Bug Reports Mobile Bugs
#1

The application is periodically launched with low quality settings. In the launcher, some of the button icons and images are of low quality, in the game - some of the button icons and various textures.
We reproduce this bug at Poco F1 6 GB, Sony XZ3 4 GB, Poco X3 6 GB devices.
Game - Playgrounds Basketball - Roblox

Reproduction Steps:

  1. Take a mobile device from the list (Poco F1 6 GB, Sony XZ3 4 GB, Poco X3 6 GB devices )
  2. Open Roblox
  3. Pay attention to the quality of button icons and images
  4. Log in to the game
  5. Pay attention to the quality of button icons and textures

Platform: Mobile
Repro Frequency: 50%

Expected behavior

The application runs in the default quality

A private message is associated with this bug report

2 Likes
#2

this happens to some android devices, you can try clearing some files/apps on your android device.

1 Like
#3

Thanks for the report! We’ll follow up when we have an update for you.

1 Like