The chance of a successful appeal - NEAR ZERO

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#1

Introduction:

This thread serves as a further publication of the latest Roblox Transparency Report. This thread is relevant to the chosen category as it informs the reader regarding their possible success rate when it comes to appealing the moderation action imposed on their account.

Explanation of the numbers:

During the period of October 1, 2023 through December 31, 2023 there were 12,831,544 moderation actions on individual pieces of content that were available to be appealed.

The total appeals were 522,949. The following numbers detail the amount of appeals and the amount of successful appeals. It is further broken down by the type of policy that the content has been actioned under.

total number vs total approved appeals:

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appeals categorized under their respective violation category:

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image836×128 23.6 KB

What specific type of content was appealed and approved:

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image834×604 63.9 KB

Conclusion:

If you’re up to appealing a moderation action. You’re pretty much screwed as the numbers show above :+1:

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#2

This is pretty much expected.

Appeals must go through a human review to be successfully appealed. There just aren’t enough employees working for appeals to efficiently and effectively moderate/verify each case. There is no way to plausibly fix this issue.

Of course, I’m not denying the tedious and often unsuccessful process of appeals, but, it’s important to note that at scale, it’s basically impossible to cater to a lot of people. This is especially true for Roblox as Roblox is a huge platform with huge variability as well as UGC (which in it of itself is difficult to moderate) so appeals are naturally also going to be variable as well.

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