The "Moderation" tab of an Experience no longer shows

The moderation/Bans page no longer appears when in an experience page. This is now the thing I see when I go to the link


The Moderation category doesn’t exist on the bottom of the left bar anymore (used to be between Engagement and Promotion)…

Page URL: https://create.roblox.com/dashboard/creations/experiences/6703491564/moderation/bans

A private message is associated with this bug report

8 Likes

It seems to have rolled out slowly, globally, and potentially intentional? I used to have access no more than 4 hours ago.

There were also posts about it getting delisted and locked

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Why? I just tested in Studio a few minutes ago and it says Players:BanAsync() should still work on actual servers.

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this is unrelated to the API

2 Likes

BanAsync() itself does work, the “moderation” tab is is hidden and trying to access it returns a 404 error. I don’t think that the hidden tab affects the api itself.

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Experiencing the same issue. Shame, because we were relying on it heavily when it rolled out. I’ve made a Roblox Support ticket but I doubt I’ll get an info or help out of it.

The API is unaffected, you can still use it and IP ban people.

As for timespan, in case this knowledge may be relevant:
As of yesterday (Oct 29), 9 AM Central, the Moderation tab was available and functioning.
When I returned to it at 3 PM Central, it was gone and the pages redirect to 404s.

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I have the same issue and i wan’t to unban a player and i can’t

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This is such a baffling sequence of events. Roblox has removed our ability to manage bans, made no announcements, and removed any posts about it. Like ???

Experiencing the same issue. We cannot handle appeals right now because we have no access to view or revoke bans.

3 Likes

the posts most likely got locked because they were posted in dev discussion instead of bug reports

They were in dev discussion because none of us can tell if this is a bug or intentional. There are no reported outages, and Roblox has made no announcements or replies to bug reports despite this being a major issue.

3 Likes

It’s sad to see how nobody from Roblox staff has responded to this report. Especially since lots of people are (well, were) using the ban category to manage their banned players. It makes it a lot harder to find a particular user to unban if the page is gone :skull:. This sure seems like a major issue that is seemingly going unnoticed by them.

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It is a major issue, but a very recent one. Might take a few days…

At least the API still works, so you can ban people via console or whatever. Just more of a hassle.

But yes, it’s SUPER bizarre that it’s just gone with no warning or announcement or anything. I was using it at 9 AM and when I came back from my classes at 3 it was gone. Like it never existed.

3 Likes

Hi everyone! Thanks to everyone who reported this issue. There was a faulty change made to our systems that caused the bans page to be hidden from Creator Hub—we definitely have no plans to remove the ability to manage user bans!

We have reverted the change, and the page should be visible to everyone now! Sorry for the delay on getting this fixed—we appreciate your patience!

11 Likes

I still don’t see it.
Nevermind. i see it on different devices, but not in Brave Browser, Windows 10.

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