The new notification star is perpetually haunting me, please send help

It was bad enough that Roblox’s archaic chat system often left notifications up even when I had clearly already opened a message far too often, but now Roblox has just decided to put this weird star thing beside it, that will definitely not go away no matter what.

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But that’s not the worst part. The worst part?
They decided to put the star on your browser’s tab, as well

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Oh god. Please, roblox, you didn’t even update the chat, you can’t add MORE to a system that hasn’t been improved in a decade. Please free me from this accursed star-icon-notification-thing!

Presumably summoned when receiving a chat message, or… something.
though no means known to man has been able to make it go away.

Expected behavior

Please make it go away

It’s forcing me write more here but like. Seriously, why was this added to begin with? Chat is too old to tape on a facelift like this, and I don’t even understand what it’s supposed to signify.
Is it actually a new message? Well… no, because I read all my messages.
Is it something else? Well… no, because there is no indication the icon means anything, anywhere.

OK

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Exactly! Why is there a star? I’ve been thinking about that since this week. I didn’t get its meaning.

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To get rid of it, just open the chat that is unread (or the chat that has no messages in) and type. You don’t need to send anything, just start typing. It should disappear in a few seconds.

This bug has been around since the chat system got added, Roblox never bothered to actually fix it entirely
(it used to be that you had to actually send a message to mark a chat as read, which ended up with a catch 22 of being forced to chat back and forth, a notification tennis in a way, but at some point it got changed so that you had to simply “acknowledge” it by typing a reply, not necessarily sending it)

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This is how getting rid of it used to work but it hasn’t as of now worked to get rid of the star for me.

Though it was never consistent regardless. I remember previously having to try that method a few times to get it to work. They really did just add a new spam notification method to the world’s most broken chat system.

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If you want context as to why the star is there, a Roblox employee posted this:

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This stopped working for me a while back. I now open the message in the mobile app to solve this.

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Thanks for the report! I filed a ticket in our internal database.

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I Am Still Haunted By This Ghost In the Code

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It’s been more than a month and the issue keeps happening, what should we do?

Today it just randomly marked all of my messages as unread. Not just recent messages, no. EVERY chat I’ve EVER been part of, all the way back to SEVEN YEARS AGO in 2017. Literal HUNDREDS of chats marked unread for no reason, super annoying.

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We’re still waiting and also I made a bug report about a similar issue when the messages are not appearing correctly, I gave more informations and examples about texting with friends.

Hey all. Thanks for chiming in. This is an unfortunate side effect of a recent migration that has been ongoing.

We’re spending a lot of our focus on improving platform-wide chat and we’re sorry that this has been plaguing you all :ghost:

We will make some changes to silence the star while we roll out a proper fix. Thank you again for your patience.

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