The Roblox Action Figure Package is no longer working as expected

Bug Reports Catalog Asset Bugs
#1

PC Info: Mac OS Ventura 13.4, Apple Silicone M1 Chip
Impact: Strong
Frequency: Consistent
Date First Experienced: 06/08/2023
Date Last Experienced: On-going

Reproduction Steps:

  1. Equip the Action Figure Package/Bundle (Most notably, the torso portion of the package)
  2. Equip a neck accessory such as a necklace. You can also equip the arms that come with the Undercover Superhero Bundle that are often used in conjunction with the action figure torso.

Here is a picture showing the issue:

77cb03b503dfba17fae8915ea58ebde70b1781da
77cb03b503dfba17fae8915ea58ebde70b1781da782×736 28.9 KB

Expected Behavior: The necklace should be properly positioned around the neck and the arms should be meeting up at the shoulder like they have in the past.
Actual Behavior: The arms are dislocated and the necklace accessory appears around the waist.

Workaround: None at this time as this. This started in June and previously did not happen. It must have something to do with a recent change or update to the character bundle.

I’ve also attached an image that shows how the necklace and arms looked before this issue started occurring below:

84e2cb3b477416f2d6288bb6756cd53ec4432f73
84e2cb3b477416f2d6288bb6756cd53ec4432f73588×832 456 KB

2 Likes
#2

We’ve filed a ticket to our internal database, and will follow up when we have updates!

Thanks for the report!

3 Likes
#3

Thank you for reporting this issue. We are unable to reproduce this issue. We tried over a dozen neck accessories and they all work as expected. If you continue to see it, please let us know which particular neck accessory you are using.

We also tried different arms and they all work as expected as well.