The roblox.com/shopgiftcards has broken scaling on some devices

Bug Reports Roblox Application and Website Bugs
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1

Whenever I visit https://roblox.com/shopgiftcards-us the scaling is a bit broken, the zoom is set to 100% (default for any website), so that shouldn’t be the issue here, it’s been here for a while too and not sure if it is just a me thing, but everytime I have visited it seems bugged or scaling is broken.

I use the brave browser currently and every other website I visit has normal scaling.

Expected behavior

I expect to go to https://roblox.com/shopgiftcards-us and it to have a normal scaling for any screen-type or for it to fit the screen, not to be bugged and have broken scaling sometimes.

2

Thank you for the report. This is an acknowledgement message. We have assigned to our team for further review.

3

Hi @1QU_RST , thanks for your feedback!

We assume you meant this url Roblox, and you see a scaling issue on your browser.

Could you help to let us know which type and version your browser is? And if possible, could you provide us with a screenshot of the page when you see the scaling issue?

Thanks!

4

This is what happens when I enter the page

image
image1919×1041 93.9 KB

My browser information is below.

image
image1064×225 8.66 KB

I enter the page with 100% zoom (default).

5

Thanks for the information! We are doing a test on our end with Brave browser. I forgot to ask, which OS you are using? Is it a Mac, Windows or Linux? Could you provide the OS type/version as well?

6

I am using Windows 11 Home Update 23H2.

1 Like
7

After careful evaluation, we’ve decided not to prioritize a fix for this issue because this behavior is limited to Brave browsers. Your understanding is greatly appreciated.