The texture on the registered Dynamic Head asset appears differently.

Bug Reports Catalog Asset Bugs
1

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image1507Ă—399 139 KB

Today, I uploaded various color variations for the Dynamic Head. After the review was completed, I checked the thumbnail of the item, and I noticed that the one of color shown was different from the I registered. The black texture is displayed as a pink texture.

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image1703Ă—1392 120 KB

At first, I thought I made a mistake by uploading the same texture twice, but since this was the last item I uploaded, I was able to review the registration screen, and it definitely shows the color as black. I would like to confirm if there was an error during the roblox’s upload process. Also, if this is an issue, I would like to know if there is a way to resolve it.

Here is the link to the Dynamic Head asset that is displaying the issue (Black color variation) :

Expected behavior

I’m not entirely sure what went wrong,
but I uploaded the items in the following order: pink > green > blue > brown > gray > black.

The black item was incorrectly shown as pink.

A private message is associated with this bug report

4 Likes
2

I believe this was an issue with the upload process, where it was mistakenly uploaded as pink. Not sure there is a fix other than reuploading again.

1 Like
3

I mean it does look way cuter in that shade of pink, maybe you should make it official

If i was a girl and saw that, I’d probably buy it

Edit: i saw that a pink version was already uploaded so…

I hope theres a red one tho

4

Oh yeah I’m having this problem with a head I bought from u but it’s just an experience problem (it shows up as light grey instead if black)

5

Also an issue I seem to be having now - can’t seem to find any fix as it just happens randomly. A bit annoying as you end up having to spend an extra 750 to upload something that was already correctly uploaded.