The "Try On" button on catalog items ignore max limits of avatar

Information

The “Try On” button on a catalog item’s page sometimes “illegally” renders the item on your avatar. Basically, Roblox has limits on how many items you can wear per avatar “category”, for example a maximum of 3 hats:

image

The Try On feature seems to ignore these limits, and renders the item with all the pre-existing items, which could be causing the potential buyer to be “tricked” into buying the item.

I’ve added images to better show the issue

Better explanation

Before wearing the item:

As you can see, I can only wear one item / accessory at once.


When using the “Try On” feature

As you can see, it renders both the “Beast Mode Bandana” in addition with the “Red Mirror Glasses”


After wearing the Red Mirror Glasses

As you can see, the Beast Mode Bandana is now gone and replaced by the Red Mirror Glasses



Expected results

I expected that Roblox would give a precise image of how my avatar would look when using the Try On feature, and that it should behave as if you were wearing the item after buying it, on the avatar page.

The details

  • This bug occurs and was tested on page Red Mirror Glasses - Roblox but it also happens on other items as well.
  • I cannot tell for sure when it started on Roblox’s side, but I’ve been experiencing it for a while (months), and decided to post about it now

Reproducing the issue

  • Go to a catalog item of your liking
  • Press the Try On button on that catalog item’s page
  • See how it incorrectly adds the item on your avatar
  • (If applicable) Buy the item and see how it removes another accessory / item to make space for the new one
3 Likes

I guess this is the expected result, since the “Try On” feature is a simulation showing how your avatar would be after wearing this item. By the way, it’s possible to wear more than 3 hats. In order not to go off-topic, if you need to learn the way, feel free to message me here.

2 Likes

I wouldn’t really describe this as a bug given you can equip more then 3 hats with the advanced menu.

Picture of advanced menu ^

6 Likes

Yes, that very much annoys me because I am always thinking this would be a cool fit with my other hats I have on then I buy it and I am disappointed that I have to remove one to wear my newly bought item

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