Thumbnail Impressions & QPTR Reported 0 for a few hours

Bug Reports Creator Hub (create.roblox.com) Bugs
1

At around 10:00 AM EST / 7:00 AM PST statistics for impressions & qPTR on the Creator Hub Thumbnails page dropped to 0. At 3:00 PM EST / 12:00 PM PST the issue seemed to have resolved itself. I do not know if this was an intentional resolution, so I am reporting this just to be safe.

As for whether or not this had an impact on Concurrent Players, I’m not sure.

Game 1

librewolf_z0SnA4LQ2E
librewolf_z0SnA4LQ2E690×378 46 KB

librewolf_5YXMPRSnwH
librewolf_5YXMPRSnwH684×470 33.5 KB

Game 2

librewolf_nn754UoRff
librewolf_nn754UoRff1472×566 47.9 KB

librewolf_bsLlpNOEgE
librewolf_bsLlpNOEgE719×481 32.3 KB

Game 3

librewolf_KCPdO2WfEq
librewolf_KCPdO2WfEq747×516 39.5 KB

librewolf_ifQH1KhcxW
librewolf_ifQH1KhcxW462×404 24 KB

Expected behavior

Impressions and qPTR not to drop to 0.

Page URL: <https://create.roblox.com/dashboard/creations/experiences/3666294218/places/9938675423/thumbnails, https://create.roblox.com/dashboard/creations/experiences/8249964998/places/123963759682880/thumbnails, https://create.roblox.com/dashboard/creations/experiences/8006379851/places/113457460682474/thumbnails>

2 Likes
2

This has been happening on and off over the past few weeks. We need a proper fix

3

The bug should have been fixed now, thank you for the report!

1 Like