I’ve recently enabled Thumbnail personalization for my game, but the thumbnails appear to be performing terribly, and I cannot figure out why. I was hoping someone could help me understand if it’s an error in the data that’s being reported, or if the thumbnails are actually performing poorly.
As you can see, these stats are far from ideal, and no matter what I try they will not go up. I had the upper-most one enabled before Thumbnail Personalization was released, and at that time it was actually performing really well, at 5.06% QPTR, which is partly why I’m so confused.
These are the thumbnails I currently have active:
I’d love to hear where I could improve on these, or if I need brand new ones, or if it’s something else that’s wrong!