Thumnail for UGC doesn't show up correctly after uploaded

When uploading ugc with a set thumbnail, it will reset the thumnail camera after you already paid and uploaded the ugc. It’s incredibly annoying and needs fixing asap.

This is what I see when I am uploading the item: (Naming the item and setting description etc…)
image

Now after uploading and waiting for the item to be approved, this is what it turns out as:
image

The camera simply resets and now my spent robux to upload is gone to waste. What to do?

I have retried this about 5 times, and no change in behaviour.

Expected behavior

What I expected to happen was that the thumbnail would be the same as when i previewed it when uploading the item.

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