Toolbox no longer contains endorsed models

brokenVectors · July 12, 2021, 9:30pm

Reproduction Steps
This issue happens in all places. I have asked several other users whether they have experienced the issue as well, and it seems that they all have too.

System Info:

Processor: Intel(R) Core™ i3-4330 CPU @ 3.50GHz, 3500 Mhz, 2 Core(s), 4 Logical Processor(s)
GPU: Radeon RX 570
Installed Physical Memory (RAM): 16.0 GB

Expected Behavior
Normally, the toolbox should have endorsed models be displayed.

Actual Behavior
Instead, it seems that random models are displayed in the toolbox:

Issue Area: Studio
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2021-07-11 19:07:00 (+02:00) (i don’t know the exact time)
Date Last Experienced: 2021-07-21 23:30:00 (+02:00) (updated, still happening)

(I’m not sure if this is supposed to be a feature or a bug)

metatablecatmaid · July 12, 2021, 11:17pm

I wonder where the bug occurs, I suspect it’s a backend bug with the ToolboxService Web API, they probably messed something up and removed them from the filter. Time to dig through the builtins :3

ps can i say how bad that code is

UPDATE: The bug is based from the ToolboxService API, not the toolbox plugin, realistically this should be a website bug.

coolmapj · July 13, 2021, 2:12am

I’ve had this exact same thing happen to me.
I should mention that it usually displays things as if it’s a suggestion. I recall searching for an arcade machine to use as reference a while ago, and I got shown arcade machines during this little glitch.

This happens every time I view the toolbox. Quite annoying I must say.

Noobhahahahahahhaha · July 13, 2021, 5:53am

At first I thought this was a glitch for only me since I haven’t seen anyone talk about it but
I guess not some of the things I search ( example : Rain , Forest ) Only virus models will
show or some stuff that doesn’t match the item I searched for.

automaticdoors315 · July 13, 2021, 12:36pm

This has happened to me, went searching for Adonis admin (by searching “adonis loader”). Usually before the bug occurred, I’d see the official model at the top. Now with this bug, I just see fake Adonis loaders with viruses.

Amanuel001 · July 13, 2021, 4:08pm

I thought it was just me, I searched up “HD Admin” in the toolbox and all it gave me was virus versions of it. ROBLOX needs to fix it, I can’t get anything from it. Even simple skies I cannot get, the ToolBox is broken. Also, on the Website itself, the library is broken as well. Please ROBLOX, get this fixed.

gigagiele · July 19, 2021, 9:41pm

Thanks for the report! The issue should now be resolved. In case you still occur this issue feel free to open a new ticket and we will make sure to resolve your problem. Have a nice day!

RecanValor · July 20, 2021, 3:32pm

I see a couple of endorsed models, but otherwise there has been no change:
Running latest studio Windows 11.

metatablecatmaid · July 21, 2021, 3:27pm

This doesn’t appear to be fixed, the API still returns non-endorsed models on the first page of v1/Models


{
  "totalResults": 43538991,
  "previousPageCursor": null,
  "nextPageCursor": "MV8xXzFfMzA=_2ee7afd9096b57e31607ea22a46bdbf4",
  "data": [
    {
      "id": 5657301130,
      "itemType": "Asset"
    },
    {
      "id": 53326,
      "itemType": "Asset"
    },
    {
      "id": 903259919,
      "itemType": "Asset"
    },
    {
      "id": 857927023,
      "itemType": "Asset"
    },
    {
      "id": 35161866,
      "itemType": "Asset"
    },
    {
      "id": 1351862808,
      "itemType": "Asset"
    },
    {
      "id": 1556242325,
      "itemType": "Asset"
    },
    {
      "id": 5726397637,
      "itemType": "Asset"
    },
    {
      "id": 591067775,
      "itemType": "Asset"
    },
    {
      "id": 1533692920,
      "itemType": "Asset"
    },
    {
      "id": 47433,
      "itemType": "Asset"
    },
    {
      "id": 175250037,
      "itemType": "Asset"
    },
    {
      "id": 6862061361,
      "itemType": "Asset"
    },
    {
      "id": 4704679231,
      "itemType": "Asset"
    },
    {
      "id": 5283696444,
      "itemType": "Asset"
    },
    {
      "id": 6675470649,
      "itemType": "Asset"
    },
    {
      "id": 670058329,
      "itemType": "Asset"
    },
    {
      "id": 6787294322,
      "itemType": "Asset"
    },
    {
      "id": 125459331,
      "itemType": "Asset"
    },
    {
      "id": 2684942929,
      "itemType": "Asset"
    },
    {
      "id": 1012905958,
      "itemType": "Asset"
    },
    {
      "id": 4572305378,
      "itemType": "Asset"
    },
    {
      "id": 1744513432,
      "itemType": "Asset"
    },
    {
      "id": 2491815246,
      "itemType": "Asset"
    },
    {
      "id": 762711620,
      "itemType": "Asset"
    },
    {
      "id": 900312378,
      "itemType": "Asset"
    },
    {
      "id": 48295447,
      "itemType": "Asset"
    },
    {
      "id": 887943947,
      "itemType": "Asset"
    },
    {
      "id": 5264451355,
      "itemType": "Asset"
    },
    {
      "id": 140690079,
      "itemType": "Asset"
    }
  ]
}

RhysRhysRhysRhysRhyz · July 21, 2021, 7:05pm

I believe Roblox is experimenting with a solution to prevent favourite and like botted assets from appearing on the front page of decals, models, etc. They might have disabled relevance altogether as a quick solution to the problem while they develop a new algorithm.

Atlas_Detected · July 21, 2021, 11:18pm

I actually wish the toolbox is like this. Endorsed models seem boring to me and hard to find the unknown products.

Help developers look at weird exploits and why they are made. Or detailed models that aren’t even famous.

This feature use to be in roblox studio in 2015 I believe but got removed.

Could there be a setting from Viewing endorsed models to randomly show models.

tj176548 · July 22, 2021, 9:03pm

I mean it’s a good idea but of course you have the big problem of virus models, as soon as you ‘encourage’ users to use other models as well as the endorsed ones, the chances of getting viruses are much higher. As @automaticdoors315 said earlier, he looked up adonis and he couldn’t find the real one because it was hidden behind all the virus ones.

Unvalid_Master · October 7, 2021, 11:55pm

Sorry to revive this topic, The toolbox has been broken for almost a year. (Only the first page on v1/models. BUT, this is still occurring in the Decals section. It will 74% of the time not display anything whenever I search a certain thing.

Example: gold = No results found.
Example: Roblox = ###### = No results found.

This started happening to me in February and should have been reported back then.

(Ex: If I search “concrete flooring”, then two or three decals that are not related to my search)

Running MacOS 12.0.1 on a MacBook Air 13 Inch (Retina, 2020)

Notice the bottom picture, the LibraryAPI is not returning the correct decals.
I expect it to show 100% concrete textures when I search “concrete texture”
It actually displays “Concrete Wave” and “Concrete Man” that are actually not concrete textures

When I search “noob” and “pine tree” in “Favorites” category. It will sometimes show models that are not related to my search.

When I search noob, these models pop up:

When I search Pine Tree, these models pop up

One asset got [ Content Deleted ] as you can see the red content deleted truss on the bottom right. Some models are actually not related to my search.

I am in the FAVORITES category, not the RELEVANCE category in these screenshots.

API

{“totalResults”:53835475,“filteredKeyword”:null,“previousPageCursor”:null,“nextPageCursor”:“MV8xXzFfMzA=_2ee7afd9096b57e31607ea22a46bdbf4”,“data”:[{“id”:53326,“itemType”:“Asset”},{“id”:5657301130,“itemType”:“Asset”},{“id”:903259919,“itemType”:“Asset”},{“id”:35161866,“itemType”:“Asset”},{“id”:1351862808,“itemType”:“Asset”},{“id”:1556242325,“itemType”:“Asset”},{“id”:857927023,“itemType”:“Asset”},{“id”:591067775,“itemType”:“Asset”},{“id”:1533692920,“itemType”:“Asset”},{“id”:5726397637,“itemType”:“Asset”},{“id”:175250037,“itemType”:“Asset”},{“id”:140690079,“itemType”:“Asset”},{“id”:47433,“itemType”:“Asset”},{“id”:1012905958,“itemType”:“Asset”},{“id”:670058329,“itemType”:“Asset”},{“id”:5283696444,“itemType”:“Asset”},{“id”:715114455,“itemType”:“Asset”},{“id”:6787294322,“itemType”:“Asset”},{“id”:125459331,“itemType”:“Asset”},{“id”:4572305378,“itemType”:“Asset”},{“id”:762711620,“itemType”:“Asset”},{“id”:6656307501,“itemType”:“Asset”},{“id”:3469912077,“itemType”:“Asset”},{“id”:2758029221,“itemType”:“Asset”},{“id”:4704679231,“itemType”:“Asset”},{“id”:2491815246,“itemType”:“Asset”},{“id”:7191602344,“itemType”:“Asset”},{“id”:48295447,“itemType”:“Asset”},{“id”:3699248235,“itemType”:“Asset”},{“id”:6675470649,“itemType”:“Asset”}]}

Unvalid_Master · November 3, 2021, 2:02am

Over 1M+ assets are now not visible in the API, but they still appear in my inventory. The first page of V1/models still is broken

Update

This is not a bug, it was an update.