Tools randomly being removed from player in studio test servers

marcus760 · February 19, 2018, 2:56am

Its happening if you enable FE, its multiple people so I doubt its game specific sir.

sloomingbla · February 19, 2018, 2:41pm

Course, right after this decided to happen, players in game have found a bug that breaks guns. Not super easy to fix when I can’t test the guns in the first place

sloomingbla · February 19, 2018, 9:26pm

Added “robloxcritical”. This has gotta be fixed, pronto.

Kampfkarren · February 19, 2018, 9:28pm

This isn’t critical.

sloomingbla · February 19, 2018, 9:29pm

It’s pretty critical. I cannot test my game. Neither can most of the people who have replied here. There are sure to be tons of people who haven’t posted here who are having the same problem.

Kampfkarren · February 19, 2018, 9:30pm

It’s a bad issue, but it’s a bad issue that there’s already a temporary solution for.

buildthomas · February 19, 2018, 9:32pm

It’s not a crash, not a loss of data, not something that prevents all players from connecting to the game, and also not an exploit that causes one or more of the above. So unfortunately this does not qualify as roblox critical.

sloomingbla · February 19, 2018, 9:33pm

My bad. I didn’t think about the fact that my game would still run without filtering enabled. Removed from the title.

If there wasnt a temporary fix, would it really not count as a robloxcritical though?

(Guess not after reading it in whole. Thanks buildthomas for the clarification!)

EchoReaper · February 19, 2018, 9:48pm

Having to disable FE on your production game is pretty bad – being able to disable FE isn’t what makes it not ROBLOXCRITICAL. It’s because this only happens in Studio and doesn’t affect players in-game.

Regardless of temporary fixes, a bug is ROBLOXCRITICAL when it’s substantially affecting player count in multiple large games.

marcus760 · February 21, 2018, 2:10pm

I have a whole week off of school and I can’t contribute my time to developing because the of this terrible bug. We’ve been complaining for 5 days and this issue still hasn’t even been glanced at. Roblox needs to fix this asap.

Kampfkarren · February 21, 2018, 3:35pm

Temporarily, turn FE off while testing. That’s the temporary fix.

RoyStanford · February 21, 2018, 5:13pm

Not for everybody, a lot of developers create games in a way that relies on separation of server and client. For those developers the only way around this is to playtest through the website if they need to use tools.

marcus760 · February 21, 2018, 5:19pm

My game relies on FE, turning it off will break the entire game.

Kampfkarren · February 21, 2018, 5:28pm

@RoyStanford

Didn’t notice it’s in test servers. My mistake.

marcus760 · February 21, 2018, 7:57pm

Roblox drops a studio update and forgets to fix this problem. All my excitement is lost

Silent137 · February 21, 2018, 10:41pm

This issue is on our list as a high-priority item, but fixes sometimes take awhile.

sloomingbla · February 21, 2018, 10:43pm

Knowing it’s high priority is enough for me ^.^

marcus760 · February 21, 2018, 11:46pm

Thank you so much for confirming this. Gives me closure knowing you guys are aware of the issue.

Aurarus · February 25, 2018, 1:27am

I’m working on a big update and this bug is still slowing things down big time for me

Kampfkarren · February 26, 2018, 3:41am

Figured out what’s actually happening. In my game’s test servers, ANY tools picked up/given/from StarterGear will spawn at (0, 0, 0), completely unmoved. Then they’ll disappear.

Pinging @Silent137 because this may help to solve the actual issue.