Touch devices occasionally unable to move

Over the past couple of days I’ve noticed that people on touch devices have been complaining about being unable to move. Originally I believed it to just be something I had broken in my game; but when I wasn’t able to find a solution to the problem I began searching around and found others complaining about it on other games.

I’m completely unable to replicate this; I’ve tried. But from the people who have had it occur they seem to all say that the movement controls are completely gone on their device. It seems to be happening to users on all types of touch devices as I’ve had people report this from iPad, iPhone and Android.

Sorry if this isn’t a lot of information, but I thought it would be important to bring up.

Thanks!

4 Likes