I am having the same problem, as everything that I have bought prior to April 7, 2019 is gone:
I’ve created my account in 2014.
Notice that the Next page button is greyed out. The oldest transaction on both mobile and computer versions of the website is 12/31/18.
I remember seeing transactions in the 2014 era of roblox.
I also remember seeing that the tix icon replaced with robux.
Same here, I signed up in February of 2013 and I believe I made my first purchase in early 2014. However, the oldest purchase it still has a record of was made on 12/31/2018 although I’ve made hundreds of purchases before then. Not the nastiest bug in the world, but it hurts a bit in a sentimental way.
Seems like Roblox is slowly fixing it. Now I can see most of my 2018 sales and purchases, but they still have another 3 years of sales to show.
Yeah, I’m able to see my purchase history from 2018 (1/1/18) as well. Not a big difference from last time, but it’s getting better and hopefully it continues to.
Mine goes up until 1/2/2018. It’s strange as I have a picture from September with my purchase history still dating all the way back until 2016, when I originally made my account.
Image from September:
Can confirm this has been fixed for me as well. Marking as resolved.
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