Transactions Page Not Loading

Transaction page not loading at all when clicked on. Happening on Opera GX (Web and Mobile) and Microsoft Edge.

3 Likes

Thank you for reaching out. We’ve assigned to our team for further review.

Hi Matthew,

Thanks for the bug report, and sorry for the inconvenience. To help us debug, could you share the network response for the Transaction Records API?

Target endpoint: https://apis.roblox.com/transaction-records
(If there are multiple calls, please share the one that fails.)

How to capture (web):

  1. Right-click the page → Inspect.
  2. Open the Network tab.
  3. Reproduce the issue.
  4. Select the failing transaction-records request

Also, please include any errors from the Console tab as well.

Thank you!

These are the only errors showing, sorry I’m a bit clueless when it comes to stuff like this haha

Thanks for sharing the console errors. Did these appear when you opened the My Transactions page?

Could you also try the following?

  • Try a different browser (Chrome, Microsoft Edge, or Firefox).
  • Disable any browser extensions and try again.

Please let me know the results.

Yeah those appear when I opened that page

Tried Microsoft Edge with no extensions and same results

Having the exact same problem too!

My transaction page hasn’t been loading either!

same issue for me as of yesterday

+1 , experiencing this same issue

Temporary work-around URL for anyone who needs:

https://apis.roblox.com/transaction-records/v1/users/[YOUR_USER_ID]/transaction-totals?timeFrame=Month&transactionType=summary

(just swap out [YOUR_USER_ID] for your account’s userid)

2 Likes

Thanks for the report, and sorry for the inconvenience this caused. The issue has been fixed, and the My Transactions page should now load correctly. Please let us know if the issue persists.

1 Like

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