Transparent textures render as white on the web marketplace

On the web version of the marketplace, model geometry reading from transparent textures is rendered as white. This is in contrast to the marketplaces on the standalone Roblox player program and Roblox mobile app, as well as in-experience, where these faces are rendered black.
As an example, one of my cosmetics uses transparent regions in its image texture to color some hidden or background faces and experiences this issue.

https://www.roblox.com/catalog/122450598522688/Steampunk-Protogen-Visor

On the web marketplace, the faces normally inside the player’s head are white.


In the marketplace on the standalone Roblox player (top) and in-experience (bottom), the same faces are black.

My specs are:

  • CPU: Intel i9-12900k
  • GPU: NVIDIA GeForce RTX 3080Ti
  • RAM: 64 GB DDR5
  • Browser: Microsoft Edge version 142.0.3595.53