Trouble With Getting Voice Chat

Help and Feedback Platform Usage Support
#1

For some reason even though I’m 13+ when I tried getting voice chat and after verifying my phone number I still didn’t obtain it and after looking at voice.roblox.com/v1/settings (i discovered that site from seeing it somewhere) I saw canVerifyAgeForVoice: false and canVerifyPhoneForVoice: false and I wonder if anyone can help me know why both is set to false

Also I am not very good at making topics so I’m sorry to any readers!

And if it’s useful I copy & pasted what I saw down below

start
“isVoiceEnabled”: false,
“isUserOptIn”: false,
“isUserEligible”: false,
“isBanned”: false,
“banReason”: 0,
“bannedUntil”: null,
“canVerifyAgeForVoice”: false,
“isVerifiedForVoice”: false,
“denialReason”: 3,
“isOptInDisabled”: false,
“hasEverOpted”: false,
“isAvatarVideoEnabled”: true,
“isAvatarVideoOptIn”: true,
“isAvatarVideoOptInDisabled”: false,
“isAvatarVideoEligible”: true,
“hasEverOptedAvatarVideo”: true,
“userHasAvatarCameraAlwaysAvailable”: false,
“canVerifyPhoneForVoice”: false,
“seamlessVoiceStatus”: 0,
“allowVoiceDataUsage”: false,
“seamlessVoiceVariant”: “”
end

#2

Interesting, I was able to get Voice chat via Phone Number Verification. Question, have you verified your Age (or ID)?

1 Like
#3

no i haven’t done that yet but it shows “canVerifyAgeForVoice: false” so i didnt think about trying

#4

Have you tried verifying your ID? I did notice that there are alot of misleading youtube videos saying that you only need a “phone” but this feature is not available to everyone im pretty sure

Let me know how it goes, voice chat can also not be available based on region

1 Like
#5

I haven’t tried that but wouldn’t it not work cuz the variable says canVerifyAgeForVoice: false?