"Try On" removed from Bundles and Dynamic Heads

This issue affects all Bundles and Dynamic Heads when viewed on the Roblox Website.
Expected Behavior: Like all other item types on the Marketplace, Bundles and Dynamic Heads should be able to be tried on using the “Try On” button.


Actual Behavior: Sometime earlier today/yesterday, the ability to Try On Bundles and Dynamic Heads was removed.

6 Likes

We are unable to see this issue on our end. Please confirm if everything is back to normal for you. Thanks again for the report!

This issue is still ongoing; the “Try On” button for bundles is not showing, so we can’t try on the bundles.

Thank you for the update. We have assigned it to our team for further troubleshooting.

We are happy to report that this issue is resolved. Do check on your side and let us know if you are still encountering any issues. Thanks.

This issue is still not resolved. There’s no further information we can provide to you other than the fact that the “Try On” button still does not appear under Bundles or Dynamic Heads. :pensive:

We’re happy to share that this bug has been fixed! Please let us know if you encounter any further issues.

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As stated before, this bug is not fixed. I’ve checked on two browsers without any plugins/add-ons affecting Roblox.

2 Likes

I am unsure which version or browser it was fixed, but I agree with @checkersoda’s reply. This bug hasn’t been resolved whatsoever. :frowning_face:

I picked a random dynamic head and I don’t see the option “Try On”:

Isn’t the eye option equivalent to the try on button?

The Eye option comes from an extension called “BTRoblox”. Although it is somewhat equivalent to “Try On”, it is not official if you don’t have the extension… That said, you will only see the option to visualize both dynamical heads and bundles in a 3D or 2D perspective.

2 Likes

We’re happy to share that this bug has not been fixed! Please let us know if you fix it.

:sob: I swear this staff member is an AI. Is it really that hard to go to a catalog item page and just see that there’s no “Try On” button there…? Before and after screenshots were literally provided in the original report too

If they say it’s fixed for a fourth time when it’s still not fixed… I might explode

4 Likes

There is one remaining issue:

Unfortunately, it is the original issue—because nothing’s changed

This has now been fixed, thanks!


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