Trying on face makes character too zoomed out // 3D option gone

Bug Reports Website Bugs
#1

Reproduction Steps

  • Go to the Body Parts section of the ROBLOX Avatar Shop
  • Click on Faces
  • Select any face

Expected Behavior
The face to be easily viewable and inspectable, along with a 3D button like every other accessory and/or body part.

Actual Behavior
Faces are a lot more difficult to see than they should be, you can’t get a proper full view of how the face looks on your character. (Due to there being no 3D view option)

22ec8d7f059f686e70294adf66c95453
22ec8d7f059f686e70294adf66c95453978×463 45.4 KB

Issue Area: Roblox Website
Page URL: Catalog - Roblox
Impact: Low
Frequency: Constantly

3 Likes
#2

The outfit API will generate textures and models that have the face on it that can be rendered in 3D. I wonder what is going on.

https://www.roblox.com/temp-outfit-thumbnail-3d/json?assetId=406000730

output data:
https://t0.rbxcdn.com/953a3e4809736027ac1588615ce03b3e

model:
https://t3.rbxcdn.com/e7bd64be8d7035b2d02019a5a2a1bfcf

texture:

1024×512 368 KB

You can see that the texture clearly would render with the face on.

Editing html to change the product ID to a face even shows that it works.

image
image845×470 97 KB

image

1 Like
#3

Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

1 Like