Trying on face makes character too zoomed out // 3D option gone

Reproduction Steps

  • Go to the Body Parts section of the ROBLOX Avatar Shop
  • Click on Faces
  • Select any face

Expected Behavior
The face to be easily viewable and inspectable, along with a 3D button like every other accessory and/or body part.

Actual Behavior
Faces are a lot more difficult to see than they should be, you can’t get a proper full view of how the face looks on your character. (Due to there being no 3D view option)

Issue Area: Roblox Website
Page URL: Catalog - Roblox
Impact: Low
Frequency: Constantly


The outfit API will generate textures and models that have the face on it that can be rendered in 3D. I wonder what is going on.

output data:



You can see that the texture clearly would render with the face on.

Editing html to change the product ID to a face even shows that it works.


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Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

1 Like