Two-finger track pad scrolling gesture doesn't work on many devices

It’s devilishly simple and yet so powerful. One track pad. Two fingers. Combined, they make it easy to scroll on websites and various other applications if you don’t have a dedicated scroll wheel.

But this simple gesture appears to be broken on certain devices! While it works for me on all applications, and even in Roblox studio test mode, it doesn’t work on the client!

Here is my mouse driver info:
image

I am using a Razer Blade laptop.

Please fix the the two-finger scrolling gesture so I don’t have to lift my finger and painfully drag the scroll bar by hand. Save my poor fingers :frowning:

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You sure this doesn’t work? Tested it in studio, and I was scrolling just fine. Should work as a scroll wheel in Windows.

I was curious about this so I tried it out.

It works in studio but not in the game client!

edit: try it out here: ScrollingFrame test - Roblox

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I have a feeling it is something configured incorrectly in Windows (or your driver) on your computer. No problems using two figured scrolling on mine.

That’s annoying :rage:

I’m going to do a poll on twitter

May want to look at your Touchpad settings. Just found it in Windows (10).

I don’t have that option.

Do you have a touchscreen by any chance?

(Keep in mind my two-finger scroll works on all other applications… including studio)

Could you post a picture of your mouse driver info?

Edit: do you have a traditional mouse pad with two buttons or one of those single-button pads like what apple uses?

I do not have a touchscreen and I have the section @TheNexusAvenger is talking about:

Two-finger scrolling works for me.

I think manufacturers have to add “precision touchpad” support for these options to appear. If they don’t, everything will be handled by their drivers (including scrolling) instead of by Windows.

Link from a quick google search.

Do you have a touchpad tab when you go to Additional Settings? That’s how all the pre-Windows 10 touchpads were configured when “precision touchpad” wasn’t a thing. I don’t have a tab there since those settings are in the “Touchpad” menu if you have a precision touchpad.

Pulled out my ThinkPad Yoga 11e to test this. Worked fine, even though I have none of the touchpad settings (like you posted).

My main Sager laptop has dedicated mouse buttons and the Thinkpad doesn’t (single click pad)

@berezaa does it not work entirely for you? or is it too sensitive/not sensitive enough?

In general we need to do some touchpad tuning for “mouse wheel” events, as on macOS we generate too many due to macOS creating fake events for inertial scrolling, which results in some weird behavior in Roblox right now. It would probably make sense to try this on several windows laptops as well.

@darthskrill it does not work at all in client. Works perfectly in studio test mode. I posted a screenshot of my driver info in original post

@Fractality_alt as I think he has a ticket to look at some scrolling issues in general

Synaptics drivers are usually pretty ghetto, but the fact that it works in Studio makes me think that it’s a side-effect of a bug that I’m already looking into. I’ll prioritize this.

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I also experience this, just to confirm it’s not berezaa specifically.

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roughly half of users I polled that have touch pads claimed that it does not work.

image

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