UGC Accessories Missing After Recently Published Change

Hey, @BrightYellowElephant !

The update also caused all of my newer items to get pushed to the very end of the group’s store - they’re not displaying in a correct order.

Is there a way that this could be fixed? It really did take an effect on my sales chart.

I have applied the fix to your store, pls let me know if everything looks good on your side. Thank you for your patience :slight_smile:

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ily ily ILY

It’s perfect. Thank you! :heart:

Sorry to bother but my store still hasn’t been fixed even after I left my comment here 13 days ago. May mine please be fixed also? Thank you.

Edit: Apologies, forgot to add my group link again. Here; Neo Clothing Technology - Roblox

Hi can you post the link to your group store?

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Hi to be sure that I do not end up applying fix to the wrong group store, can you reply me with the link to your group store?

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Hi Hae, I have applied the fix to your group store, pls take a look at let us know if anything else is off. Thank you for your patience :slight_smile: happy holidays!

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Hello! Items that were gone are now there but I have noticed there’s still items in the wrong order, instead of them being in order of which was uploaded, they’re a little scrambled still meaning certain shirts aren’t next to their matching pants. Thank you for working on this and coming back to help me more, happy holidays to you too!!

Hi, Thanks so much, my store is this one Rainyday Designs - Roblox

my problem is solved! my items are back

Hi can you post some screenshots and list some assetIds so i can dig deeper and understand what exactly is wrong here? It seems that your store is mostly 2D items, the problem here only affects 3D items, so i have a hunch the issue you are experiencing is different from what other users on this thread.

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Hi hae, i have applied the fix to your store, pls verify and let me know if everything is fine.

Hello, here are screenshots of my catalog and what order the items are actually supposed to look like in my creator dashboard. This is just some screenshots as example but the whole of my store seems to be bugged like this. I would give assets IDs but as I previously said, the whole of the store is like this meaning I would have to give every single asset ID for every single item I’ve uploaded.

The catalog:

The creator dashboard (shirts):

The creator dashboard (pants):

For example: the “(:magic_wand:) IVE ‘Accendio’ Liz Inspired Dress” is supposed to be next to the “(:magic_wand:) IVE ‘Accendio’ Liz Inspired Shirt” and same goes for all the other shirts and pants with matching titles.

Please ignore the fact they state “offsale”, they’re not. This is just a visual glitch on my end within my creator dashboard that sometimes occurs but isn’t much of an issue as it doesn’t actually make anything offsale.

Thank you.

Hi, looks great now, problem solved, TYSM!