UGC Hat Uploading to Catalog error

I’m having this problem when the uploader tries to upload my UGC accessory
image
Size larger than max allowed bounding size. the max size for type hat is 3.00,4.00,3.00

I’ve understood that I need to make it smaller but is there any way I could calculate the bounding size or whatever that is.

{HAT}

image

I’ve checked the Bounding Box size for the model and It seems that its under the max size so does anybody know why is this happening?

I just made it smaller, there was something that was too big and it wasn’t joint together.

Still having this issue - Are you able to elaborate?

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