UGC Issue - Could not fetch details for the asset

Reproduction Steps

Hi, I just received access to upload UGC assets. However, when I tried to upload them in studio, it says ‘Couldn’t fetch details for the assets’. Not sure what exactly happened as I believe the layering are correctly in order.

Here’s what happend. Can someone advise on this?

Expected Behavior

If everything are correctly in order, I’d expect the asset will be upload into the system and I share post it into the UGC marketplace.

Actual Behavior

Here’s the layering and the error that pops up.



Issue Area: Catalog Assets
Issue Type: Other
Impact: Moderate
Frequency: Often