UGC Item Configuration / Submission Stuck in "Validating"

When submitting UGC items through studio, the asset configuration becomes stuck during the “validating” phase. This stops us from being able to advance in the process and submit the items into moderation que and then onto the store.

Apparently this has been happening since yesterday at some point. It seems related to the new version of studio that was pushed out yesterday?

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I am also having the same problem yesterday and today.

2 Likes

Me too. Ditto for two other accounts my colleagues use.

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We found the problem and believe we have resolved the issue. Give up to an hour to see if it’s been fixed.

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