Unable to Access Roblox Website: "Unable to Authenticate Request" Error

Issue Description

I am unable to access the Roblox website. When I attempt to load the page, I am consistently met with the following JSON error message:

Reproduction Steps

  1. Open a web browser.
  2. Navigate to any Roblox website URL (e.g., https://www.roblox.com/).
  3. Observe the displayed error:
   {
     "errors": [
       {
         "code": 0,
         "message": "Unable to authenticate request."
       }
     ]
   }

Expected Behavior

The Roblox website should load normally, allowing me to log in and access all its features.

2 Likes

roblox is down at the moment. dont know if it still counts as a bug tough

1 Like

this happens a lot, site will be back soon or whatever

2 Likes

having issues in studio right now. error 500

2 Likes

receiving a mix of 500 errors, the aformentioned authentication error and occasionally “We’ll Be Back Soon” status pages. seems like an intermittent complete outage, affecting all apps as far as i can tell

2 Likes

Roblox needs to get better servers that do not go oof when there 1M + Active Players in a game/Experience

2 Likes