It appears as if the text box is either being covered by something, or is simply failing to load. Mobile users are not completely unable to use chat, however, as if you open the site with your mobile browser and select “request desktop website”, you can chat just fine.
Notably, this seemed to start occurring around the same time group chats were updated to be able to list every time a user changed the chat name. First seen occurring at around 8:00 PM CDT
Hey, thanks for reporting and sorry that youre encountering this issue.
Could you tell me what kind of device you’re using? It looks like it may be an iPad, what version and OS version is your iPad? That can help us track down if we can reproduce it on specific devices.
Likewise, if you restart your iPad and/or redownload the Roblox app from the app store, does the issue persist?
If you could take a video of yourself launching the app and navigating to chat as well, that would help a lot. A screenshot of the More > About page will also contain some build information if you could share that as well. (You can DM me these directly if you want to avoid sharing information about your private conversations)
iPadOS version being used is 17.6.1, and it is an iPad 9th generation. Restarting or redownloading doesn’t appear to do anything. I can also confirm that I am not the only one that’s been experiencing this issue, others I’ve chatted with have been experiencing this as well.
A workaround has also been found: clicking the very bottom of the screen where the text box would normally be allows it to be used.
I’ll see if I can get back to you with a video if necessary!
