Unable to Create Badges for Group Games

Page URL: https://www.roblox.com/develop/groups/3246817?selectedPlaceId=3449573444&View=21
Impact: High
Frequency: Constantly
Date First Experienced: 2021-04-01 05:04:00 (-04:00)
Date Last Experienced: 2021-04-01 05:04:00 (-04:00)

Reproduction Steps:
Attempt to create a badge for a group game that has the necessary Robux.

Expected Behavior:
A badge is successfully created.

Actual Behavior:
An error occurs that says “Upload failed. Make sure what you’re uploading is an image.” I can create the same badge fine on a non-group game, using the same image. The group contains more than enough funds to create the badge.

Workaround:

10 Likes

I’m having the same issue so this is not a one time thing but it is happening to me and 4 other developers. (I asked the 3 to upload it for me and it didn’t work either.)

1 Like

So the error is basically saying that you not uploading an Image :thinking:
Roblox might be having some problems here and there. I’ll let you know if I find a way to fix this.

Got the same error, happens even when trying to upload with .PNG, .JPG and I even tried to upload a picture that is already uploaded before.

Started happening at: 11:20 PM CEST
Last tested and still happening at: 11:57AM CEST

I hope it will get solved quickly as we plan to launch an in-game egg hunt event in 2 of our games but we cannot upload the badges.

4 Likes

I have the same problem, I even made a post about it.

1 Like

Thanks for reporting this. We are starting to investigate and someone should report back later today (hopefully with news it is fixed, but at at least with an update).

6 Likes

hey y’all - the problem should be fixed now. could you try again?

5 Likes

Just tried it, functions as intended now :slight_smile:

3 Likes

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