Unable to download monthly revenue data

Bug Reports Website Bugs
#1

Reproduction Steps

Reproduction:

  1. Go to https://create.roblox.com/creations/experiences/3449180880/stats (or your experience’s create hub)
  2. Select ‘Export’ tab
  3. Select month (September), and wait for it to generate
  4. Click download - it prompts a message “No report found by this name.”

Expected Behavior

I expect for the monthly revenue data to be downloaded.

Actual Behavior

I get an error message saying “No report found by this name.”

Capture
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Issue Area: Roblox Website
Page URL: https://create.roblox.com/creations/experiences/3449180880/stats
Impact: High
Frequency: Constantly
Date First Experienced: 2022-09-20 00:09:00 (+03:00)
Date Last Experienced: 2022-09-27 00:09:00 (+03:00)

3 Likes
#2

May be able to use the old developer stats page

Replace the 4833998087 thing in the url with your PLACE ID

3 Likes
#3

Thank you, that worked!

I’ll keep this open though as it is still an issue that should be investigated :slight_smile:

1 Like
#4

Thank you so much, I’ve been having this issue all week this is a great relief

1 Like
#5

Hi all. The bug has been fixed now. You can download from our new Creator dashboard page.

4 Likes
#6