Unable to download previous versions of Team Create places when not place owner

Bug Reports Website Bugs
#1

When downloading previous games that I have been added to team create on I am unable to open them with studio. Opening the file with visual studio code shows the file as being filled with the following JSON:

{"errors":[{"code":409,"message":"User is not authorized to access Asset."}]}

This bug happens under the following conditions:

  • Added to a team create by another user; place is not owned by you, but you still have access to the website.

To reproduce using the BT Roblox extension:

  • Get added to a team create by someone else, and publish it.
  • Open up “Configure place” and go into the ‘Version History’ menu
  • Download any version there
  • Try to open in studio
  • Open downloaded .rbxl file with a text editor (optional if you want to view the json code)

To reproduce otherwise:

  • After looking through the source code of the plugin I have found this URL:
    https://assetdelivery.roblox.com/v1/asset/?id={place-id}&version={version-number}
  • If you go into a web browser and type this in, having set the place id to a place that you have been added to team create by another account then you get this: {"errors":[{"code":409,"message":"User is not authorized to access Asset."}]}
  • However, if you set the place-id and version number to a game that you own then the file will download perfectly fine (however you will need to set the file type to .rbxl)

Video: https://youtu.be/Mw4hkPjPkBs

I do not know how long this has been happening.

20 Likes
Old game GUI got deleted, what do I do?
#2

This is happening to me as well. My friend made a team create and gave me access, and when I went to download a previous version from the asset manager, my studio instantly crashes and I get the same error. This is getting annoying because I cannot get assets from previous versions without telling the owner of the place to do it every time.

1 Like
#3

image
Same for me, maybe this error window helps.

2 Likes
#4

Over 3 years later, this bug still is causing issues for me and my development team. We have lost many assets due to a griefer and are unable to regain access to these files. When downloading, it returns Error 409. Upon further research, it seems that after clicking “Download”, the file that was saved has a file size 0 bytes, and when checking, has nothing inside of it. This is just a major nuisance and it would be greatly appreciated if it could be fixed.

Thanks

2 Likes
#5

Still going on as of March 2024.

5 Likes
#6

Has anyone found a solution for this?

1 Like
#7

Bumping this topic, because it still isn’t resolved.

I tried to download it and I checked the file size, and it said it was 4 Bytes, which clearly is impossible.

1 Like
#8

Still unresolved, cannot access previous versions of places.
image