Unable to download previous versions of Team Create places when not place owner

When downloading previous games that I have been added to team create on I am unable to open them with studio. Opening the file with visual studio code shows the file as being filled with the following JSON:

{"errors":[{"code":409,"message":"User is not authorized to access Asset."}]}

This bug happens under the following conditions:

  • Added to a team create by another user; place is not owned by you, but you still have access to the website.

To reproduce using the BT Roblox extension:

  • Get added to a team create by someone else, and publish it.
  • Open up “Configure place” and go into the ‘Version History’ menu
  • Download any version there
  • Try to open in studio
  • Open downloaded .rbxl file with a text editor (optional if you want to view the json code)

To reproduce otherwise:

  • After looking through the source code of the plugin I have found this URL:
    https://assetdelivery.roblox.com/v1/asset/?id={place-id}&version={version-number}
  • If you go into a web browser and type this in, having set the place id to a place that you have been added to team create by another account then you get this: {"errors":[{"code":409,"message":"User is not authorized to access Asset."}]}
  • However, if you set the place-id and version number to a game that you own then the file will download perfectly fine (however you will need to set the file type to .rbxl)

Video: https://youtu.be/Mw4hkPjPkBs

I do not know how long this has been happening.

22 Likes

This is happening to me as well. My friend made a team create and gave me access, and when I went to download a previous version from the asset manager, my studio instantly crashes and I get the same error. This is getting annoying because I cannot get assets from previous versions without telling the owner of the place to do it every time.

1 Like

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Same for me, maybe this error window helps.

2 Likes

Over 3 years later, this bug still is causing issues for me and my development team. We have lost many assets due to a griefer and are unable to regain access to these files. When downloading, it returns Error 409. Upon further research, it seems that after clicking “Download”, the file that was saved has a file size 0 bytes, and when checking, has nothing inside of it. This is just a major nuisance and it would be greatly appreciated if it could be fixed.

Thanks

3 Likes

Still going on as of March 2024.

5 Likes

Has anyone found a solution for this?

1 Like

Bumping this topic, because it still isn’t resolved.

I tried to download it and I checked the file size, and it said it was 4 Bytes, which clearly is impossible.

1 Like

Still unresolved, cannot access previous versions of places.
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Sorry, but bumping this again. This has become a pretty annoying issue for me.

Here's two instances where I've encountered this problem.
  1. For some reason deleting instances in games in studio can become undo-able for me at times (haven’t looked into it yet since it’s a rare occurrence), and this just happened to me with a folder containing pretty important info. Hope getting the owner to get the files from a previous save won’t be a hassle. I know, it’s my fault for accidentally deleting the folder. If it weren’t for this bug though, I wouldn’t be writing this.

  2. I used to work in a team create game called Infection Facility, which contains a whole lot of memories within its history, where currently only about two versions have been archived (and ironically, are nowhere to be seen). If it were not for both the owner’s account being terminated and this bug being a thing, preserving the history of games in these kinds of situations may not be as much of a problem.

I hope someone who knows what’s going on can read this and lend a hand, even if it’s something intentional that hasn’t been disclosed. Thanks in advance.