Unable To Fetch Translation Entry Data

Bug Reports Website Bugs
#1

Reproduction Steps

Steps:

  1. Navigate to: create.roblox.com/translator-portal

  2. Attempt to translate an experience. You may rarely receive the: “Failed to fetch entry data” error.

Expected Behavior

To be able to access the translator portal of the experience that you’re interested in translating.

Actual Behavior

You may rarely receive the: “Failed to fetch entry data” error.

Screenshot (1103)
Screenshot (1103)1920×888 252 KB


Workaround

Attempt to translate the experience again. This error doesn’t often occur, so a second attempt at translating will likely work.

Issue Area: Roblox Website
Page URL: create.roblox.com/translator-portal
Impact: Moderate
Frequency: Rarely
Date First Experienced: 2022-09-01 00:09:00 (+03:00)
Date Last Experienced: 2022-09-02 00:09:00 (+03:00)

2 Likes
#3

I think you kind of leaked your cookie, reset it.

1 Like
#4

Thanks for the report! We’ll follow up when we have an update for you.

3 Likes
#5
#6
#7

This should be fixed - are you still having issues?