Unable to join Free VIP servers in Private Games

I am working on a game that has VIP-server exclusive features, and I’ve momentarily set it so you can rent vip servers for free.

However - testers are unable to join VIP servers, even their own. This is the only error that appears when trying to join a VIP server they own or don’t own. From the looks of it, it seems that only the owner is able to join VIP servers. This bug shows up both on the microsoft store version as well as the default launcher for Roblox Client.

Here’s some related info I could gather about the game:

This is the game link:

8 Likes

Thanks for the report! We’ve filed this internally and we’ll follow up here when we have an update for you.

4 Likes

I am in the process of checking over bug reports and following up on some bugs that haven’t received any activity in a while.
Is this issue still occurring or can you confirm that this bug has been resolved?

1 Like

The issue still occurs - some recent screenshots from testers:
image


Seems there are two distinct errors, each respectively for mobile and pc.

1 Like

Thanks. When there is an update about this issue i will pass it along