Whenever I try to load into my roblox studio project, the prompt keeps switching between “Setting up server” and “Connecting to server” until it eventually shows an error window saying “We could not join the Team Create session for place [id]…” as seen in the picture below:
This only happens on one specific game, i’ve tried loading into other games with team create enabled and there aren’t any problems when trying to load into them, I downloaded a backup of the game from the website and uploaded it on a different place and it still didn’t want to load in.
My friend who also has access to this game has been experiencing the exact same issue.
I’ve already tried the following:
Reinstalling roblox studio
Restarting my router
Reseting studio settings
Clearing all roblox studio temp files
Disabling all my plugins
None of these worked, i’d appreciate any help on resolving this issue.
Some additional information as requested by the guide:
Hello @PropR_44 thanks for the report. Is this still happening? Could you send over a copy of the studio logs from a recent failed attempt to open? This will contain info which can help me debug the issue for your place.
To find your Roblox Studio log files, you can follow these instructions based on the operating system you are using:
For Windows:
Open the Run dialog by pressing the WINDOWS KEY and R at the same time.
Type %LOCALAPPDATA%\Roblox\logs and press Enter.
The log files will be displayed. They typically have the format <version>_<timestamp>_Studio_XXXXX.log.
For Mac:
Open Finder, then select the Go menu.
Click on Go to Folder.
Type ~/Library/Logs/Roblox and press Enter. This will open the directory containing your Studio logs.
If Roblox Studio has crashed, the .dmp files can be found in a specific subdirectory:
For Windows, they are moved to the logs\archive folder.
For Mac, you can find the .dmp file directly in the tmp directory. Open Terminal and run open $TMPDIR, then look for the .dmp file.
These steps should help you locate your Roblox Studio log files for troubleshooting.
