Unable to load a game with team create enabled in Roblox studio

Bug Reports Studio Bugs
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#1

Whenever I try to load into my roblox studio project, the prompt keeps switching between “Setting up server” and “Connecting to server” until it eventually shows an error window saying “We could not join the Team Create session for place [id]…” as seen in the picture below:

image

This only happens on one specific game, i’ve tried loading into other games with team create enabled and there aren’t any problems when trying to load into them, I downloaded a backup of the game from the website and uploaded it on a different place and it still didn’t want to load in.

My friend who also has access to this game has been experiencing the exact same issue.

I’ve already tried the following:

  1. Reinstalling roblox studio
  2. Restarting my router
  3. Reseting studio settings
  4. Clearing all roblox studio temp files
  5. Disabling all my plugins

None of these worked, i’d appreciate any help on resolving this issue.

Some additional information as requested by the guide:

Game link: Project: Caroid - Roblox

Enabled beta features: Dragger QoL improvements, Gamepad emulator, Import queue, Improved cosntraint tool, Multiplayer wrap fix, Preferred text size settings, UIDragDetectors, Video uploading

System info:
-CPU - AMD Ryzen 5 5600X 6-Core processor
-GPU - RTX 3060
-RAM - 16GB

5 Likes
#2

Hello @PropR_44 thanks for the report. Is this still happening? Could you send over a copy of the studio logs from a recent failed attempt to open? This will contain info which can help me debug the issue for your place.

To find your Roblox Studio log files, you can follow these instructions based on the operating system you are using:
For Windows:

  1. Open the Run dialog by pressing the WINDOWS KEY and R at the same time.
  2. Type %LOCALAPPDATA%\Roblox\logs and press Enter.
  3. The log files will be displayed. They typically have the format <version>_<timestamp>_Studio_XXXXX.log.

For Mac:

  1. Open Finder, then select the Go menu.
  2. Click on Go to Folder.
  3. Type ~/Library/Logs/Roblox and press Enter. This will open the directory containing your Studio logs.

If Roblox Studio has crashed, the .dmp files can be found in a specific subdirectory:

  1. For Windows, they are moved to the logs\archive folder.
  2. For Mac, you can find the .dmp file directly in the tmp directory. Open Terminal and run open $TMPDIR, then look for the .dmp file.

These steps should help you locate your Roblox Studio log files for troubleshooting.

#3

The issue went away for some time pretty much a day after making the original post, but it recently started happening again

Here is the most recent studio log from a failed attempt of opening the game

0.666.218.6661222_20250402T180428Z_Studio_70297_last.log (293.0 KB)

#4

I am still experiencing the issues, I just wanted to share some additional information - uploading the place file to another game still brings the same issue, however it very rarely lets me actually join the team create server which then shuts down on it’s own after about 5 minutes