Unable to open any place file, including templates

Bug Reports Studio Bugs
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#1

When I click on a place file or a template file, the loading popup window shows up but the file never opens. This issue also shows up even if I try to open the file directly from the File Explorer, and is preventing me from being able to do any work in Studio

Studio is also freezing up when this problem occurs, I’m having to force quit using the Task Manager. Otherwise, Studio seems to be working fine as long as I don’t attempt to enter a place file or template

This issue has only started since I’ve installed the latest update

A private message is associated with this bug report

6 Likes
#2

This issue is caused by the recent update. The game is trying to load all textures and essential files, but it’s not succeeding, so it keeps loading forever. Please be patient and wait for a hotfix to be released. I’m also experiencing this problem.

2 Likes
#3

This also affects the Roblox client itself. It has been confirmed that it happens to the clients as well, Roblox is currently unplayable for anyone.

2 Likes
#4

I’m really disappointed with the state of Roblox right now. It’s been a while since I’ve been able to play Roblox without experiencing any issues:

I hope that Roblox either reduces the frequency of updates so that they can focus more on their stability, or hires more people to help the bug support (and moderation) team

I honestly can’t recommend Roblox as a development platform to anyone until this situation improves, which is a shame since I’ve been a fan of Roblox since I’ve created this account :slight_frown:

4 Likes
#5

Hotfix has now been dropped, Now works fine for me.
Make sure to double check you’ve updated your studio fully.

1 Like